Bewertung
1,8
Mangelhaft · von 5 Sternen
Musikmanagement und -Promotionsuno.com
Suno Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
158
138 in den letzten 12 Monaten
Musikmanagement und -Promotion
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (158)
138 in 12 MonatenIhre Stimme
Erfahrung zu Suno schreiben
mbu
Verifizierte Bewertung
Nutze Suno seit Monaten und
Nutze Suno seit Monaten und. in sehr zu frieden, habe das 10CHF Modell Monatlich genutzt. ich kann die negativen Rezession hier überhaupt nicht nachvollziehen. Su o macht genau das was es sol. Klar hat es ab ind an ein Song dazwischen der nicht so gewollt ist was aber daran liegt das es AI ist. Dennoch muss man den negativbewertern sagen Suno benötigt den Songtext (Fehlerfrei) dazu den Stilpromt der ebenfalls exakt sein muss da sonst falsche klänge generiert werden die man nicht wollte. Ich habe mein Abo gekündigt aus Privaten Gründen für etwa 3. Monate umd werde danach wider ein Abo lösen. Das Abo habe ich am 27.08.26 /05:50h gekündigt, Kündigungsbestätigung durch Suno Support etwa 5 Min. Später, E Mail war Freundlich, informell und es enthielt die Bestätigung der Kündigung.
0
Тим Тим
Verifizierte Bewertung
Suno AI Customer Support: Months of Broken Promises, Refund Issues, and Silence
My Experience with Suno AI Customer Support I am writing this review to warn other users about my experience with Suno AI customer support. In May 2026, during my paid subscription, video generation and hook tools were malfunctioning. I contacted support and requested a solution and refund. June 2: Support told me that my May refund had already been processed and sent. No money was received. June 9: I requested official transaction identifiers (ARN/RRN). Support then admitted that the refund request had never been sent to the financial department. This directly contradicted their June 2 statement. June 9–10: I was told that my case had been escalated to the highest priority and would be resolved urgently. Nothing was actually resolved. After further attempts to contact support, communication effectively stopped. July 7: I received another template response referring to a “repeated urgent escalation.” This made no sense after I had already been told that the case had the highest priority. Because Suno did not resolve the financial issue, I escalated the matter through Google Play. A Google Play support representative reviewed the case, and transaction Google Play reversed a transaction for $11.20 USD. for was reversed. Later, when I raised the issue again with Suno, I was told that the events I described had never happened and was asked to provide evidence. I provided the evidence, including correspondence, console logs, network-error screenshots, and other technical documentation. After that, instead of receiving a substantive response, communication effectively stopped again. Key Issues • Broken paid features • Repeated template responses • Contradictory information about the refund • Promised escalations without a resolution • Communication eventually stopped • Google Play had to resolve the financial issue • Suno later denied the events and requested evidence • Evidence was provided, but no meaningful response followed My original goal was simply to receive the service I paid for and have the technical problem properly investigated. My advice: If you have serious problems with Suno, save all emails, ticket numbers, screenshots, logs, payment records, refund documents, and support promises. Do not rely only on statements that a case has been “escalated” or will be resolved “soon.”
0
Faraz Ahmed
Verifizierte Bewertung
What is the point of giving Pro users…
What is the point of giving Pro users 2,500 credits per month — enough for up to 500 songs — if we are only allowed to download 20 songs per month? Suno is essentially encouraging users to generate hundreds of songs, while severely restricting how many of those songs we can actually take out of the platform and use. This makes the 2,500-credit allowance feel misleading. Generating music is not the only thing that matters. If I spend my credits creating songs, I should have a reasonable ability to download and use the music I created. A 20-download monthly limit is far too restrictive for serious creators, especially for users who generate multiple versions, experiment with different arrangements, create music for content, or need to download tracks for editing and distribution. If Suno wants to limit abuse and mass exporting, there should be a more reasonable system instead of giving paying users thousands of credits while limiting them to just 20 downloads. I understand the need to prevent misuse, but this new policy feels like paying for the ability to generate music without having reasonable access to the music we generate. Very disappointing change.
0
Sam Hartzog
Verifizierte Bewertung
Studio Mode = Garbage
I recently came across an old CD of original songs I'd recorded with an MBox2 circa 2005. I had *zero* music production experience and it showed, but some of the arrangements, lyrics and hooks weren't half bad. I decided to give Suno a try to see if I could get it to churn out some decently mixed demos that remained true to the original arrangements and vocals. Seeing as I wasn't looking to recreate wholly new songs – just enhance existing ones – I went in for the Pro subscription for access to the "Studio" and "Remaster" features. Big mistake. The studio mode was utter shit. Ask it to "Create a drum track for this original." You'll get back a completely unsynced monstrosity. Ask it to "Stem out the vocal, percussion, and rhythm guitar". Parts of the song are stemmed nicely. Others flip which part is in which track or leave them mixed. Ask it to "Create a NEW bass track." It stacks it over your rhythm guitar. Etc. Etc. Etc. In fact, here was my initial review of the product having only tried Studio Mode: > Utter shit. Completely confusing. Fails to follow directions. The studio is trash, trash, trash. DO NOT BUY. So sorry I wasted my money here. But there is a bit of good news... Eventually, I managed to find my way back OUT of studio mode to the standard 'Create' interface and noticed the 'Remix' button. While I still end up spending an inordinate amount of time fiddling with sliders and more often than not end up filling its "style" area with expletive laden rants when it won't follow basic instructions, I have been able to generate 4 more or less passable demos, one of which actually still sounds like me on the vocal. Hence, the bump up to *2* stars. That's as far as she goes, however. If you're trying to get it's v5.5 model to generate anything remotely "rock" related, be prepared to drown in a prima donna lead guitarist gizz fest, because that's what you're going to get. I finally figured out that telling it my original was "rockabilly" would keep it from going Randy-Rhodes-on-meth all over my songs, at least for the most part. Also be prepared for it to fail to grasp _basic_ key changes, no matter how you play with the sliders it provides in the "Advanced" pane of the Remix tab, no matter how clearly you state 'the verses alternate full measure Gm7 and C6, but the chorus is a bright, airy 1-4-5-4 in A#'. I have attempted to get it to follow that key change – a key change that *CLEARLY* exists in the original track – about 100 times at this point. I've gotten it to output something that _almost_ preserved it *ONCE* and only by ramping the 'follow the audio' slider to max which basically defeated the purpose of the entire exercise as it also preserved all of the rough edges of the original recording. Long (very long) story short, if you're doing anything other than "write me a song", prepare to be *DEEPLY* pissed off before getting the results you're looking for. Nonetheless, I do give it props for helping me get at least a few workable demo tracks. I have to admit that I will probably continue arguing with it for a good while yet.
0
ELBAZO
Verifizierte Bewertung
ESCROQUERIE PUISSANCE 1000 A FUIRE
ESCROQUERIE PUISSANCE 1000 A FUIRE Ils proposent un abonnement à 10e mais vous ne pouvez rien faire et hop vous redemande de prendre l'abonnement mensuel + 30 e. Et bien après 5 jrs d'utilisation. bloqué faut repayer. C'EST DU VOL. Concerant les fichiers musiques ils sont inexploitable, des grésilliements , des fichiers mélangés avec des bruits des coupures etc je vais me r'accheter une boite a rhytme ça sera plus serieux.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Suno
Musikmanagement und -Promotion-Ranking →Häufige Fragen zu Suno
Ist Suno seriös?
Suno erreicht aktuell 1,8 von 5 Sternen aus 158 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Suno?
Kundinnen und Kunden bewerten Suno im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 158 Bewertungen. 138 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Suno gibt es?
Die bestbewerteten Anbieter in der Branche Musikmanagement und -Promotion sind Ditto Music (4,2 von 5), Amuse (4,4 von 5), Spotify (1,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Suno beansprucht?
Nein. Das Profil von Suno ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Suno hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Suno auf Bewertungen?
Suno: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Suno negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.