Bewertung
3,4
Durchschnittlich · von 5 Sternen
Flughafentransferservicetaxi-innsbruck-airport.com
Alpstria Taxi Innsbruck Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
15
4 in den letzten 12 Monaten
Flughafentransferservice
53%
Anteil 5-Sterne-Bewertungen
Bewertungen (15)
4 in 12 MonatenIhre Stimme
Erfahrung zu Alpstria Taxi Innsbruck schreiben
Rosie G.
Verifizierte Bewertung
Avoid for Family Transfers
Avoid for Family Transfers We booked a return VIP transfer with Alpstria for our family (3 adults, 2 children aged 2 and 4). While the vehicle was high-quality, the management's conduct was unprofessional and predatory. Our 2-year-old became travel-sick on the mountain road. We immediately asked the driver to pull up, took the children out, cleaned and changed them and cleaned the vehicle ourselves with antibacterial wipes, then covered the seats with nappy chsnge pads for rest of the journey. Despite our good-faith efforts, the driver repeatedly harangued us for a "€100 cleaning fee" while we were caring for a distressed child. Whilst we felt a cleaning fee was warranted, it showed a distinct lack of empathy to demand this in the middle of caring for our children and to expect cash payment on the spot, rather than sending an email with an invoice for the actual cleaning fee. The situation escalated at Innsbruck Airport. A "manager" met the vehicle and followed our family into the airport terminal and the check-in queue. He made loud, disparaging comments in public ("So, you puked in the taxi?") and arbitrarily increased the fee from €100 to €150. We felt harassed and pressured into paying the inflated amount on the spot just to be allowed to check in for our flight. When we contacted the company to complain, their written response was defensive, insulting, and filled with inaccuracies. If you are looking for a stress-free, empathetic family service in the Alps, I strongly suggest looking elsewhere. A "VIP" price tag should not come with public harassment.
0
Henri Willemsen
Verifizierte Bewertung
Very satisfied about all services
Very satisfied about all services. Very good communication, taxi on time by arrival and pick-up for departure. Highly recommended. Well done!!!👍
0
Peter
Verifizierte Bewertung
On balance they were fine.
The airport taxi was late by around 45mins but seemed it was due to late arrival of the previous booking - it was at peak season. However the young lad tried to help and I felt it was beyond their control. The return journey from the Solden Hotel to Innsbruck was perfect. Mercedes Vito 9 seater taxis were used for our trip of 5 plus luggage and a snowboard. I would use them again.
0
VB
Verifizierte Bewertung
Extremely pleased with while experience, fully recommend
After struggling to find a taxi firm to transfer us, our luggage and my husband's wheelchair from Innsbruck airport to Mayrhofen it was wonderful to find this company corresponded promptly to my initial request so we booked a return journey. On each way the driver was ready and waiting for us before the appointed time, the vehicles were very clean inside and out, so comfortable and spacious. Both drivers were lovely: helpful, pleasant and efficient, lifting my husband's wheelchair as well as our luggage. Will definitely use again and fully recommend.
0
Jan
Verifizierte Bewertung
No response on hotline
Update: After some back and forth via email, they finally agreed to issue a full refund. It turns out there was a typo in the phone number I provided. That said, the driver was supposedly at the airport but nowhere to be found — and they made no attempt to contact me by email or wait at the arrivals terminal where I would have been easy to spot. All of this could have been avoided if someone had simply picked up the phone on their 24/7 hotline. Original review: Do not use this service, it's a scam. They charged my credit card but the driver never showed up for our 5:30am pick-up at Munich airport. Nobody picked up the phone on their hotline either. We had to take a cab for a 3 hour drive instead now.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Taner Vural Laut Impressum
ATU71280712 Laut Impressum
Alternativen zu Alpstria Taxi Innsbruck
Flughafentransferservice-Ranking →Häufige Fragen zu Alpstria Taxi Innsbruck
Ist Alpstria Taxi Innsbruck seriös?
Für Alpstria Taxi Innsbruck liegen bisher 15 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Fürstenweg 176, 6020 Innsbruck, Österreich) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Alpstria Taxi Innsbruck seinen Sitz?
Alpstria Taxi Innsbruck hat seinen Sitz in Fürstenweg 176, 6020 Innsbruck, Österreich. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Alpstria Taxi Innsbruck gibt es?
Die bestbewerteten Anbieter in der Branche Flughafentransferservice sind Parkos.de (4,6 von 5), hoppa (4,1 von 5), HolidayTaxis (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Alpstria Taxi Innsbruck beansprucht?
Nein. Das Profil von Alpstria Taxi Innsbruck ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alpstria Taxi Innsbruck hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Alpstria Taxi Innsbruck auf Bewertungen?
Alpstria Taxi Innsbruck: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Alpstria Taxi Innsbruck negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Alpstria Taxi Innsbruck im Handelsregister eingetragen?
Öffentliche Registerdaten zu Alpstria Taxi Innsbruck (Innsbruck) sind über das Firmenbuch einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.