Bewertung
1,6
Mangelhaft · von 5 Sternen
Medien & Verlagtelegraph.co.uk
The Telegraph Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.073
138 in den letzten 12 Monaten
Medien & Verlag
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.073)
138 in 12 MonatenIhre Stimme
Erfahrung zu The Telegraph schreiben
Tilda Gray
Verifizierte Bewertung
At a whole my experience with the…
At a whole my experience with the telegraph has been very bad, just like the rest of these comments I found myself getting untraceable charges to my card for a subscription I had repeatedly attempted to cancel. I had previously phone into customer services to get some assistance on tracing how to remove these charges and had been told they cannot help. I then had to block them through my bank and despite that they managed to stop charging me monthly subscription and instead charge me an annual one. HOWEVER on phoning back this time around my experience was amazing as the customer service from Olivia was incredible. She was very clear and very helpful, and really worked hard to trace back the payments which wasn’t an easy task at all. Especially considering how poor my other experiences had been with other staff, Olivia is AMAZING and should 100% be given a promotion and sort out the rest of the team.
0
Miss UA
Verifizierte Bewertung
Do not engage in any dealings with…
Do not engage in any dealings with them. Very poor communication. Emails providing different information to what they say to you on the phone. Very misleading communication, people on the phone not helpful and providing different information to what the initial email said, but refused to send any written communication with that information. Had a free subscription. Can't cancel online and must call in. [Definitely NOT a local call centre either]. After calling in, no confirmation of cancellation is provided and basically advice is to wait AFTER the subscription supposed to end to see if it has been in fact cancelled... wtaf!? TS28536136 AVOID.
0
Anthony Hyde
Verifizierte Bewertung
Stop posting useless articles to iPhone users!!
I’m astonished that your lead article on my iPhone is a story about someone who bought a £660.00K property finally gets a kitchen. I mean what planet is your newspaper on. With all the natural disasters going on and the masses of people dying your suggested story is this??? I find it disgusting and frankly immoral that you as a so called newspaper do this or exist frankly!! Please start to take life seriously and provide proper meaningful articles.
0
Jess Adams
Verifizierte Bewertung
Subscription Trap - 68 quid later in the cost of living crisis
Signed up to a free trial to access an article for research, but found it surprisingly difficult to cancel. I also tried to prevent further payments. Then had a total of two payments taken (£68.98 total across 2 weeks, in the cost of living crisis, great). Customer service initially refused any refund, after speaking to a manager they agreed to partial refund as a 'goodwill gesture'. I appreciate the agents help, but clearly this is another slimy way to gain subscription fees.
0
Alex
Verifizierte Bewertung
Poor customer service and misleading subscription experience
I discovered unexpected £14.99 monthly charges for a subscription I was unaware I had. When I logged into my account normally, it showed no active subscription and only offered me the option to subscribe. I also received no emails from The Telegraph in the months before the charges. Customer service initially refused any refund and repeatedly dismissed my concerns. One payment was eventually refunded as a "gesture of goodwill", but the second identical charge was refused. The tone of some support staff was particularly dismissive and unnecessarily rude. Very disappointing experience from a publication I expected much better from
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu The Telegraph
Medien & Verlag-Ranking →Häufige Fragen zu The Telegraph
Ist The Telegraph seriös?
The Telegraph erreicht aktuell 1,6 von 5 Sternen aus 1.073 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden The Telegraph?
Kundinnen und Kunden bewerten The Telegraph im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 1.073 Bewertungen. 138 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu The Telegraph gibt es?
Die bestbewerteten Anbieter in der Branche Medien & Verlag sind Casa del Libro (4,7 von 5), CV.fr (4,3 von 5), Freeprints Italia (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von The Telegraph beansprucht?
Nein. Das Profil von The Telegraph ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Telegraph hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet The Telegraph auf Bewertungen?
The Telegraph: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann The Telegraph negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.