Bewertung
4,4
Gut · von 5 Sternen
Geschäft für Umstandsmodethebshirt.com
The Bshirt Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
266
5 in den letzten 12 Monaten
Geschäft für Umstandsmode
81%
Anteil 5-Sterne-Bewertungen
Bewertungen (266)
5 in 12 MonatenIhre Stimme
Erfahrung zu The Bshirt schreiben
T SP
Verifizierte Bewertung
Used to be great; communication now terrible
Something has really changed with this company. The quality of their garments continues to be high and the clothes themselves are really comfortable. However, their communications are terrible, especially around refunds. I am still chasing a refund for clothes that they received from me three weeks ago. Zero communication. They don’t reply to emails. I’ve in the past received a bounce back saying the stated email address (which is on their website) doesn’t exist. Their online chat function leads to nowhere. This is the second experience like this that I’ve had, hence me posting a review. I truly want to support small and woman-founded businesses but how can I do so when the customer care is like this. It’s such a shame as this used to be one of the best maternity brands out there. You’ve lost a loyal customer ☹️
0
Laura
Verifizierte Bewertung
Buyback scam
TLDR: refused to payout on buyback scheme then refused to return items to me, had to chase again and again over a period of 3 months to even get a response. I had 2 nursing vests and 2 nursing dresses. The tops themselves were okay, the sizing was small, and the fabric not very soft. So I didn’t end up wearing them much, favouring tops from another company which were super soft. I tried to use the buyback scheme to return these nearly new items. I had to chase multiple times, through different channels, and provide repeated proof of purchase (no problem with the proof of purchase, I only have a problem with doing it 3 times: once when sending the items, once at my first chase and once when the buyback was only offered for some items despite having provided both order numbers both previous times - the reason for the 2 order number wasn’t that I ordered twice but that I had to exchange some as they run small). I had to quibble the amount because they had excluded one item despite me sending evidence of it; they adjusted for this but with no apology. Then the final buyback was 10% of the cost and not 30%. The policy is stated 30% for resalable items and 10% if not suitable for resale. Upon enquiring as to the amount I was told that ‘as mentioned in our previous email items returned were well used and unfortunately not in resalable condition.’ However there was no previous email stating this. I don’t know if they were confusing me with another customer. My items were barely used and almost like new. I didn’t wear them much, don’t use deodorant or make up so there was no staining etc. Machine washed cool and hung to dry. So I would be worried if they think their items aren’t resalable after a few wears and careful washes! Unfortunately I don’t believe that is the genuine reason, I think they just don’t want to payout on the buyback. I then asked several times to send my items back because I would rather give them to friends than have them put in the bin by B Shirt! They have ignored all requests to return my items. Their whole b corp certification is based on the buyback scheme. The only other review here mentioning the buyback scheme had the same experience as me. So I think they have set up a scam buyback scheme solely for the b corp certification. At the time there wasn’t even a section on their website for buying preloved. There now is but there’s nothing for sale there. Worryingly disorganised. Unethical practices.
0
Sarah Harte
Verifizierte Bewertung
Good quality items
There was a significant delay in receiving the order but I understand that was an issue with the delivery partner. I did try to contact customer support during this time but didn't receive a response. This seems to have been a technical issue which I understand is also resolved as I have been in touch since. Items received are good quality
0
E H
Verifizierte Bewertung
Not received and emails bouncing back
I ordered a vest on December 27th and received an email two days later stating they were trying to source the item from another location but offering a slightly different item. Each time I have replied the email has returned saying the domain address doesn’t exist?? Royal Mail shows the item as despatched only and has for more than a week but there is no tracking updates. I’m down £30 with no way to secure a refund or confirm what is going on with my order.
0
BarboraG
Verifizierte Bewertung
Costumer service non-existent
On Monday I received size 18 leggings instead of size 8. When trying to arrange an exchange, I have been completely ignored. I sent the company an email on Monday about it, asking for this mistake to be rectified, and did not even get an acknowledgement. So I tried the live chat on Tuesday, when it showing to be online. Here we are 24 hours later, and I still have heard nothing. No communication possible, it seems. I will have to contact my bank to reimburse me. It's a shame, because the clothes seem great. Is not nice to have to deal with this postpartum. Avoid this dodgy company.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 50 % der negativen Bewertungen.
Alternativen zu The Bshirt
Geschäft für Umstandsmode-Ranking →Häufige Fragen zu The Bshirt
Ist The Bshirt seriös?
The Bshirt erreicht aktuell 4,4 von 5 Sternen aus 266 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 15, Hearder Court, Beechwood Way,, PL7 5HH Plymouth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden The Bshirt?
Kundinnen und Kunden bewerten The Bshirt im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 266 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat The Bshirt seinen Sitz?
The Bshirt hat seinen Sitz in Unit 15, Hearder Court, Beechwood Way,, PL7 5HH Plymouth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu The Bshirt gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Umstandsmode sind Jollyroom.se (4,2 von 5), Jollyroom.dk (3,6 von 5), Jollyroom.no (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von The Bshirt beansprucht?
Nein. Das Profil von The Bshirt ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Bshirt hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet The Bshirt auf Bewertungen?
The Bshirt: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann The Bshirt negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.