Bewertung
4,2
Gut · von 5 Sternen
Spirituosengeschäftthecuriousdrinker.com
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1.441 in den letzten 12 Monaten
Spirituosengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Juliet Cairns
I got it thinking it was a one off trial of their subscription box as a discount gift from another purchase, it was not, nor was it clearly stated I would be signed up for the full subscription. Went to cancel after paying for a second box I did not want, can’t cancel online so I tried email, they never responded and the next email I got was about my next box, luckily I had removed my bank details, I emailed again finally got a response to cancel over the phone, I tried multiple times to the call ending on me. This is still not resolved and I am at my wits end
MR YONNATAN GHEMIT
It was lovely speaking to Megan over the phone. She helped explain over what was needed and I was happy with her service. Patient and calm. All the best,
Hannah Parker
Took out the subscription for a year as a 40th gift for my partner. He has since set up his own subscription. I have now cancelled mine, which was smooth and simple over the phone with Megan, there was no pushing for me to stay. My time with the Curious Drinker was easy to manage, deliveries were well packaged and delivered on time.
H H
I was a member of Craft Gin Club for many years before it rebranded and became The Curious drinker. Since the changeover I have found the new website very confusing and challenging to navigate, in particular the members area where you can pause, skip or cancel your box. Last month I was charged and sent a box I really didn’t want (or could afford) so now despite many emails requesting cancellation I was told I’d have to speak directly to a member of the team, who of course tried to tempt me to stay… I did not and I have now finally cancelled my membership. I cannot fault the customer service representative Anna, she was polite and friendly( but it did sound like she was reading from a script) but I do appreciate that her job is customer retention. I have also found that the boxes do not seem to offer value for money as they once did. I’ve been very underwhelmed by the whole recent experience generally.
JW
Good service but being forced to phone for cancelling is pathetic behaviour. Wouldn't use again unless that stops.
Typische Antwortzeit unter 7 Tagen. Beantwortet 68 % der negativen Bewertungen.
The Curious Drinker erreicht aktuell 4,2 von 5 Sternen aus 5.106 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Alpha House, 100 Borough High Street, SE1 1LB London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten The Curious Drinker im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 5.106 Bewertungen. 1.441 davon stammen aus den letzten 12 Monaten.
The Curious Drinker hat seinen Sitz in Alpha House, 100 Borough High Street, SE1 1LB London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Spirituosengeschäft sind Vinoteket (4,5 von 5), The Whisky Exchange (4,9 von 5), DrinkSupermarket.com (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von The Curious Drinker ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Curious Drinker hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
The Curious Drinker: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.