Bewertung
3,2
Durchschnittlich · von 5 Sternen
Spielwarengeschäftthetoyshop.com
The Entertainer Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
4.582
750 in den letzten 12 Monaten
Spielwarengeschäft
46%
Anteil 5-Sterne-Bewertungen
Bewertungen (4.582)
750 in 12 MonatenIhre Stimme
Erfahrung zu The Entertainer schreiben
Kirsty
Verifizierte Bewertung
Do not order online - you will be so disappointed
I have made 2 orders now on entertainer website, and I can’t believe that both orders I have had issues with and terrible communication on the phone! Both orders were purchased for a birthday and it never arrived even though I had received tracking detail and chased over the phone a number of times so it never turned up and I ended up having to travel out of my way to get it from the shop! I then seen they had an item that my 5 year old wanted for his birthday so I ordered and again called to make sure it would be here, the item stated it would be here on a specific date so I’m here waiting and then called and was told the item was processed and was being packed literally as I was on the call! The next day I then get an email stating my item has been cancelled and my refund has been processed! So I call and they say the item isn’t in stock anymore.. I seriously can’t believe the hassle. I then go online and they are allowing anyone to again buy the product! Could this company be anymore misleading? I have a very upset 5 year old and I cannot get the item anywhere else. For a large company like this I can’t believe I have had 2 issues with them. I will never order from them again. So disappointing.
0
Pandora
Verifizierte Bewertung
Had a bad experience in Watford store
Had a bad experience in Watford store. Looking for a certain toy I couldn’t see it anywhere so I asked the girl who was standing there with nothing to do looking bored at the checkout and she couldn’t help me. She didn’t know what I was talking about and didn’t even try. I said I’ll look it up online and she said oh you won’t get a signal and that was it. I think this store won’t stay open for much longer with this sort of customer service. I looked around the store for someone else who might have had a brain, but there was no other staff there.
0
Afra
Verifizierte Bewertung
Disappointing Experience
I ordered a bicycle as a birthday present for my niece, but it arrived with two large holes/damaged areas in the packaging. With her birthday being tomorrow, I contacted The Entertainer immediately as I was concerned the bike could also have been damaged. I was offered either a return/replacement or a 10% partial refund. Given the timing, returning it was not realistically an option, so I accepted the 10% refund. However, I am very disappointed that a higher goodwill gesture could not be considered given the circumstances and inconvenience caused. I have not yet opened the bike, so I cannot comment on its condition. Unfortunately, the way this situation has been handled has left me dissatisfied as they have stated they will not be able help me further if the bike itself is damaged once opened.
0
Concetta
Verifizierte Bewertung
Awful pre-order experience
Booked online a set of limited edition dolls, back in June. I trusted the company, believing they had a reputation. This morning I enter my account to see if there was any update on delivery, click on order number “page not found” trying to contact customer service, which by the way is awful, takes an entire day in back and forth to have a reply because they reply when they have some spare time during the day. After an entire day the message “we are sorry but there was a technical issue we sent you a refund”. This is absurd, to start with, other company such as smith toys take pre-order without holding money, they take the money once the item arrives in stock, the entertainer takes money right away, and then almost three months later I finally knew I lost the chance of receiving my dolls. What can I say? Just wow. Very bad service if you ask me, surely not buying again from this company, especially pre-order items
0
sandra
Verifizierte Bewertung
Check your statements for extra payments
This was an online purchase. The products themselves were great, a wooden kitchen and utensils to go with it, which added up to over the free delivery option. I received the items but no delivery details until the day of delivery, so luckily someone was in to take them. A few days later the same email again but I thought it was just a cockup with the delivery company but no another kitchen arrived so I sent it back straight away. I then notice on my credit card statement that there was an unusual payment of exactly £20 to The Entertainer same day as the kitchen payment, I queried this via their numerous options to contact and they reply after 2 days and so on and so on after a week of this I swap to WhatsApp at their invitation then nothing absolutely no response what so ever. I then filled in contact form which I got a response after 2 days telling me it’s not them and contact my credit card company! I did and they have told me what to do as there has definitely been a payment. Someone there isn’t telling the truth and I wonder why🤔 How silly was I sending the other kitchen back!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 96 % der negativen Bewertungen.
GB
Alternativen zu The Entertainer
Spielwarengeschäft-Ranking →Häufige Fragen zu The Entertainer
Ist The Entertainer seriös?
The Entertainer erreicht aktuell 3,2 von 5 Sternen aus 4.582 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden The Entertainer?
Kundinnen und Kunden bewerten The Entertainer im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 4.582 Bewertungen. 750 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu The Entertainer gibt es?
Die bestbewerteten Anbieter in der Branche Spielwarengeschäft sind The Range (3,4 von 5), Coolshop (4,4 von 5), Coop.dk (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von The Entertainer beansprucht?
Nein. Das Profil von The Entertainer ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Entertainer hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet The Entertainer auf Bewertungen?
The Entertainer: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann The Entertainer negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.