Bewertung
3,2
Durchschnittlich · von 5 Sternen
tootbus.com Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
172
23 in den letzten 12 Monaten
Reisebüro
66%
Anteil 5-Sterne-Bewertungen
Bewertungen (172)
23 in 12 MonatenIhre Stimme
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Rose Davis
Verifizierte Bewertung
Disappointed
Booked the Palace of Versailles night show. Horrible experience. When boarding the bus you have tourists trying to cut in front. The cobblestones at the palace are hard to work on. Not for people with limited mobility. Also, people crowd in front and hog the seats hours before the night show. The tour was boring at first because you are just walking around for the first couple of hours. There is no fountain show in the gardens as expected. The show is in one garden where everyone crowds around and makes it hard to see. And it’s the same show until the fireworks at the end, which is only 15 minutes. My husband and I wanted to leave within an hour and a half after arriving due to the boring tour. Don’t book this tour!!!
0
C McG
Verifizierte Bewertung
OK but audio poor
The buses were plentiful and came regularly. Staff were extremely helpful. However, we were disappointed with the audio which is a vital component of this tour. It was quite limited and on the red route it was delayed meaning we missed some key landmarks. The audio on the blue route was virtually non existant so we missed a lot of the landmarks on this route which spoilt it for us. The Tootbuses are quieter than competitors which is great in securing a seat on the top deck - not sure if this has anything to do with the quality of the audio? If I had the choice I would pay slightly more to have accurate and better quality audio.
0
Ashraf Allam
Verifizierte Bewertung
Terrible experience with a highly aggressive and unprofessional driver
Good buses, but terrible app tracking and zero support in London The Good: The buses themselves are comfortable and the actual sightseeing rides are quite enjoyable. The price is good compared to Big Bus. The Bad: False Advertising / Broken App: I bought a 3-day ticket primarily because they advertised live bus tracking on their app. However, the app only showed live locations for Paris and two other cities—not London. Poor Customer Support: When I reached out via WhatsApp, customer service casually informed me: "London will be no more sold by Tootbus, this is the reason why we do not have it on the app." If you are phasing out London, you shouldn't be selling tickets with advertised features that no longer work! No Staff on the Ground: At the bus stops, every other tour company had representatives available to help passengers. Tootbus had no one. When I asked a driver about the tracking issue, he simply replied, "I'm just a driver." The Verdict: Waiting at stops without having any idea when the next bus will arrive is incredibly frustrating. The ride is fine once you're on it, but the lack of communication, missing app features, and nonexistent street staff make it hard to recommend. UPDATE "Terrible experience with a highly aggressive and unprofessional driver named Amin (Vehicle Reg: [VJII TVU]) blue line. At 6.30pm Wednesday 1st July After missing an announcement to passengers to leave the bus due to my headphones, when I appeared downstairs the driver shouted at me and I told him to speak politely to customers, after I stepped off the bus, cursed at me obscenely in Arabic. Completely unacceptable behavior for a public service. Formal complaint has been filed to TFL and to his management.
0
Michael French
Verifizierte Bewertung
Bus just didn’t show up.
Booked a kids tour for 10.45 during half term. Bus didn’t show up so we called the company, they had no idea the driver hadn’t picked anyone up. They then lied and said the bus would be 10-15min away. 30 minutes later it still hadn’t turned up so we cancelled. There were approx ten other families stood waiting who had no idea what was going on. Zero communication even though they knew the bus was late. If we hadn’t called we would still be stood there now. Awful customer service.
0
Dave W
Verifizierte Bewertung
Driver was unhelpful and rude.
We got on the Blue Route London 06 May 2026. The driver was less than helpful and to be honest quite rude. Seemed like we were interrupting his day. After a couple of stops we got off and caught a Bolt to our destination. We had a two day pass but didn’t use it because of the poor experience with the driver. Waste of money!
0
Die Akte
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Typische Antwortzeit unter 24 Stunden.
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tootbus.com erreicht aktuell 3,2 von 5 Sternen aus 172 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: FR. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.