Bewertung
3,1
Durchschnittlich · von 5 Sternen
3,1von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Elektrofachmarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Amelia Siebring
Tozo redirected my package back to their disturbution centre after delivering it to the wrong address. After several emails, I never received the package or a refund.
Allison Marie
I order my earbuds (T6) on Amazon, now I used to have the metallic finish model of T6 and enjoyed it, to my dismay they changed the model slightly and the connection is atrocious. I reached out to Tozo's website since on the headphone case they had a QR code for a warranty. A guy named "Milo" attempted to help me, he offered to replace my earbuds at no cost, BUT he wanted me to leave a positive review of my experience. I have it in writing in a screenshot that this company is fishing for 5 star reviews from faulty products. The earbuds that I got ended up not working and then he gave me a different model but in order to do that I had to purchase them myself on Amazon and provide my PayPal email address to get a refund, of course that refund has yet to happen. And what's worse is that the earbuds that Milo says he was sure I would love are in fact worse. Even the reviews for the product that he suggested I would love you can tell that there are bought reviews because they acknowledge that this was a replacement for their broken T6 model earbuds. I got an email from Amazon this morning saying that they won't post my review unless I edit it. Shame on Tozo and shame on Amazon for their shady business practices.
Reynier Gonzalez Palais
Ich habe ein paar Kopfhörer durch Amazon gekauft. Tozo Mini, mit eine richtig gute Klang Qualität, dafür war der Preis echt net. Ich habe vor kurzen Kontakt mit Tozo Service, meine Erfahrung war hervorragend. Also Leute, sehr zu empfehlen.
n.l
Their earbuds are really good for the price but they need to stop lying that they have 24/7 customer service chat. Email or chat customer service is just awful. If you ask a clear and concise question they will answer with complete nonsense or ask you a question that doesn't pertain to your issue. They are really standing in their own way with their terrible customer service. They could be great if they tried. Please have someone who has proper English skills answer the emails and chat. I have never heard any membership.
wladimir wlassowsky
A friend gave me a pair of earbuds which I loved, unfortunately about three months later, the back came off. I texted customer support and they sent me off to another website where they were going to charge me a $52 a month membership! I think technical assistance is a bunch of bots. If you value your money, I would shop elsewhere.
Typische Antwortzeit unter 24 Stunden.
Für Tozostore liegen bisher 21 öffentliche Bewertungen vor (3,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind ao.com (4,9 von 5), Currys (4,4 von 5), B&H Photo-Video (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Tozostore ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Tozostore hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Tozostore: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.