Bewertung
4,1
Gut · von 5 Sternen
E-Commerce-Lösungsanbietertranscy.io
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
E-Commerce-Lösungsanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Marco Ianneci
I really dislike leaving bad reviews. I know how hard business owners work to create something. This app is just by far the worst app I have ever used in years. We are trying to use it for auto translation and nothing works. We click to auto translate several languages, we wait hours for translation to complete, just for it to say no translation available and to click to auto translate. Non-stop cycle of no features working. Customer support tries there best but they are giving us pre-canned responses for things that do not work. All features are greyed out, and then go back to working. We click to publish languages just for it to keep saying unpublished. Absolute waste of $99. Avoid this app at all costs. The app doesn't work. So either it's a huge scam, or just simply needs to be re developed. Not sure how this has such high ratings, my bet is these ratings are fake. Hopefully one day they'll fix this platform, cool idea, but completly missed the ball.
Henrijs Zandovskis
Avoid at all costs. This app nearly tanked my store. It broke all currencies except two. As a result, most customers saw the wrong prices—until checkout, where the price suddenly jumped back to default. This alone slashed my sales by around 30% over the week it was installed. After uninstalling, my sales rebounded by 50%. That says everything. Customer support? A joke. First, an obnoxious AI chatbot wastes your time with canned responses. Then, when you do reach a human, they reply with condescension—acting like the issue is in your head. Meanwhile, I was getting angry emails from customers accusing my store of bait-and-switch tactics. I even sent them a Loom recording clearly showing the issue. I know they watched it—Loom notified me. But hours passed with no response. That’s when I pulled the plug. In five years of running e-commerce stores, I’ve only left one or two negative reviews. This? Easily the worst app experience I’ve had. Tech-wise, it’s slow. Conversion rate? Down 30%. No other changes were made during that time, so the cause is obvious. Zero stars. I genuinely don’t understand how this app is still popular.
Youssef
Very good customer experience with Lewis, he is very helpful and efficient. The application is super useful to increase sales performance. Thanks
Riaz Mahmud Official
"The support provided by [Transcy customer support Bo] was exceptional. Their knowledge and professionalism left me thoroughly impressed and satisfied with the resolution of my issue. I am extremely happy with the service received and would like to extend my sincere gratitude. Thank you for the amazing support ."
Simon Cousineau
Had some questions and the support team went above and beyond to help. Highly recomend!
Transcy erreicht aktuell 4,1 von 5 Sternen aus 662 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (182 Le Dai Hanh, 700000 Ho Chi Minh, VN) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Transcy im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 662 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Transcy hat seinen Sitz in 182 Le Dai Hanh, 700000 Ho Chi Minh, VN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche E-Commerce-Lösungsanbieter sind IONOS | ionos.de (4,3 von 5), momox (3,0 von 5), Unzer (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Transcy ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Transcy hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Transcy antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.