Bewertung
4,8
Hervorragend · von 5 Sternen
Kleinbus-Taxi-Servicetransfers-rome-civitavecchia.com
Transfers Rome Civitavecchia Erfahrungen
4,8von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
142
14 in den letzten 12 Monaten
Kleinbus-Taxi-Service
88%
Anteil 5-Sterne-Bewertungen
Bewertungen (142)
14 in 12 MonatenIhre Stimme
Erfahrung zu Transfers Rome Civitavecchia schreiben
Jerome Tribble
Verifizierte Bewertung
My experience with TRC Transfers was…
My experience with TRC Transfers was mixed. As a first-time visitor to Rome, I expected the online booking system to help determine whether my hotel was within the Rome city center. Before booking, I contacted TRC staff by chat and was told that my hotel was in the Rome Centre. They told me to check that option. Unfortunately, when my wife and I arrived, we were informed that our quoted fare was incorrect. Instead of the confirmed price of €114, we were told we owed €160 because our hotel was not actually located in the city center. We later learned that this was true. Our driver explained that the revised fare was comparable to what a taxi would charge. This was disappointing because we had done our homework and believed we had found a reliable transportation service with transparent pricing. The driver told us that we would need to pay the higher fare or he would leave.He told us this as we followed him to parking area to get in the vehicle. We responded that we would look into taking a taxi instead. After some discussion, he agreed to reduce the fare to €140. We accepted the compromise and kept the interaction cordial. Our driver was friendly, and clearly working hard to earn a living. Since the price had increased unexpectedly, he also allowed me to pay by credit card, which I appreciated. On our return trip to FCO, I asked if I could again pay by credit card because I was running short on euros. I was politely told by company that the return trip had to be paid in cash and that the driver could stop at a bank so I could withdraw money. Overall, TRC Transfers is not a bad service, and the drivers were courteous. However, I believe the company should provide accurate pricing upfront. When I made my reservation, I provided both my hotel name and its full address. Based on that information, the correct fare should have been determined before my arrival. Transportation in Rome is expensive, and my main concern is that the quoted price was changed only after I had landed and collected my luggage, leaving me with very few practical alternatives. I also felt vulnerable when the driver threatened to leave if I did not accept the higher fare. As a first-time traveler to Italy, I was not expecting that kind of experience. Had the company communicated the price adjustment before my trip, I could have made an informed decision about whether to proceed or make other arrangements. Instead, I received the text message only after I had arrived in Rome. Regardless of the company’s explanation, I believe the booking app should have detected the inconsistency between the hotel name and address. My hotel is considered to be in Rome, and I did not encounter this type of issue when using Uber during my stay. I was also concerned about my return transfer to FCO Airport. Because of the earlier pricing issue, I was uncertain whether the company would actually pick up my wife and me. The situation felt awkward, and I only received confirmation by text the day before our scheduled departure. I also requested verification of the return fare and was told it would be €140. While the transportation itself was satisfactory and the drivers were professional, the lack of pricing transparency and the poor communication significantly affected my overall experience. Uber is another good transportation option in Rome. I used it several times during my trip and found it to be reliable. While fares can be expensive depending on the time of day and demand, the price shown in the app is transparent and does not change after you book the ride. The app was also very accurate in locating my hotel. Even though there are streets in Rome with the same address, Uber was able to identify the correct location without any problems. I believe a three-star rating accurately reflects my experience. I'm sorry it isn't higher, but I wanted to provide an honest account of what happened. I am not someone who regularly writes reviews. I only do so when I believe it may help inform other travelers about a business. Rather than defending the situation, I hope the company will focus on addressing the issue so future customers have a better experience. The app is not very intuitive for travelers who are visiting from other countries and are unfamiliar with the different areas of Rome. If the company had contacted me a day or two before my trip to explain that my hotel was outside the Rome Center pricing zone, it would have prevented the confusion and unexpected additional charge upon arrival. My hope is that this feedback helps improve the experience for future riders.
0
Jack Lam
Verifizierte Bewertung
The pickup was timely
The pickup was timely, professional, and excellent experience.
0
Grzegorz
Verifizierte Bewertung
The driver called me the day before and…
The driver called me the day before and he was on time. On the way he explained that he would wait for us. The entire trip went without any problems. Thanks
0
Sandra M
Verifizierte Bewertung
We had a great transfer experience with TRC!
I used TRC for 4 transfers during our October 2025 trip to Rome which included a Mediterranean cruise. Communication was clear (prior to transfers and on day of transfer), our driver was punctual and the car was clean. I also found their pricing to be better than a few other transfer companies. I highly recommend TRC!
0
Renée Maxwell
Verifizierte Bewertung
Front & Center
We were the first off the ship and our driver was already waiting for us front and center
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu Transfers Rome Civitavecchia
Kleinbus-Taxi-Service-Ranking →Häufige Fragen zu Transfers Rome Civitavecchia
Ist Transfers Rome Civitavecchia seriös?
Transfers Rome Civitavecchia erreicht aktuell 4,8 von 5 Sternen aus 142 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Rome, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Transfers Rome Civitavecchia?
Kundinnen und Kunden bewerten Transfers Rome Civitavecchia im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 142 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Wo hat Transfers Rome Civitavecchia seinen Sitz?
Transfers Rome Civitavecchia hat seinen Sitz in Rome, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Transfers Rome Civitavecchia gibt es?
Die bestbewerteten Anbieter in der Branche Kleinbus-Taxi-Service sind hoppa (4,1 von 5), Transfeero (4,8 von 5), gettransfer.com (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Transfers Rome Civitavecchia beansprucht?
Nein. Das Profil von Transfers Rome Civitavecchia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Transfers Rome Civitavecchia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Transfers Rome Civitavecchia auf Bewertungen?
Transfers Rome Civitavecchia: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Transfers Rome Civitavecchia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.