Bewertung
1,7
Mangelhaft · von 5 Sternen
Travelstart Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
773
21 in den letzten 12 Monaten
Reisebüro
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (773)
21 in 12 MonatenIhre Stimme
Erfahrung zu Travelstart schreiben
MC Crevits-Morreel
Verifizierte Bewertung
Daylight Robbery. Avoid Travelstart at All Costs
I booked through Travelstart and shortly afterwards realised I had selected the wrong return date. Trying to reach them was pointless. They simply do not respond, and when they do, it is with an attitude that suggests they have no real intention of helping. I contacted the airline directly, who informed me that Travelstart’s payment had not yet reflected on their side. They confirmed that if the travel agent phoned them immediately, they could change my return date at no additional cost, because there was no fare difference between the dates. Only a minimal service fee would apply. After a long struggle, I finally got hold of Travelstart. They then claimed that the airline was charging the additional fees, which was not true. Travelstart wanted me to pay more than the cost of booking a completely new return flight myself. A single flight would cost around R31,000, yet they wanted over R38,000 for the change. So you end up paying for a new ticket, they pocket the difference, and they do not care. This is daylight robbery. People should scroll past Travelstart and book directly with the airline. It is cheaper in the end, because all the things Travelstart charges extra for are already included when booking straight with the carrier. Do not book through them.
0
Coll Patrick
Verifizierte Bewertung
worst place to book a flight
worst place to book a flight, I booked a flight and got contradicting information about transit visa requirements. An agent told me I did not need any, however I did. No accommodation whatever, all my money gone. Also, they are a company that have a illegal tax record, check the branch previously in 47 Allen ave, lagos.
0
Terri Smith
Verifizierte Bewertung
NO REPLY
Needed to change a flight - actually paid for and booked another flight as I had no response after 7 days of bots, emails etc. The original flight was never cancelled. No response from company. So paid for extra flight & still haven't heard or had a response from Travelstart.
0
Forex Trader
Verifizierte Bewertung
Greedy Travelstart Refuses to Refund Their Excessive Admin Fees
In February 2026 I booked & paid for flights for my wife and myself to travel on holiday using Travelstart's platform. A week after paying for the flights, the USA started the war in Iran and the airline (Qatar) cancelled both our flights. I requested my refund through Travelstart and they refuse to pay all or even half of their excessive admin fees back to us. It is now 3 months down the line and I am also still awaiting the refund from Qatar which is still sitting with Travelstart. Travelstart's attitude for refusing to refund me their excessive admin fees is that the cancellation of the flights are not their fault and they are within their rights to charge me and not refund me. One cannot complain about Customer Service with Travelstart as there is no Customer Service to complain about. I then had a look at the Travel Insurance which Travelstart sold me when I paid for the tickets and their Travel Insurance do not cover cancellations due to acts of war. Needless to say this just exposes how greedy Travelstart is and that they do not worry in the least about return business and/or losing return business. I will now continue to discourage anyone from using Travelstart and to learn through our mistake. Travelstart will definitely NEVER see us doing business through them again....NEVER EVER!!!!!!!!!!
0
Richard Grant
Verifizierte Bewertung
Customer Support Problems
Again, non-existent Customer Support. Emirates changed my flights and I urgently needed adjustments done. Travelstart promises a maximum 24 hour response to queries but 2 days later I am still waiting. Why does the excellent Travelstart booking platform have such a lousy Help Desk?
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 96 % der negativen Bewertungen.
Alternativen zu Travelstart
Reisebüro-Ranking →Häufige Fragen zu Travelstart
Ist Travelstart seriös?
Travelstart erreicht aktuell 1,7 von 5 Sternen aus 773 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Longkloof Studios, Block B,Darters Road, Gardens, 8001 Cape Town, ZA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Travelstart?
Kundinnen und Kunden bewerten Travelstart im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 773 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.
Wo hat Travelstart seinen Sitz?
Travelstart hat seinen Sitz in Longkloof Studios, Block B,Darters Road, Gardens, 8001 Cape Town, ZA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Travelstart gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,4 von 5), Hays Travel (4,9 von 5), eDreams (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Travelstart beansprucht?
Nein. Das Profil von Travelstart ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Travelstart hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Travelstart auf Bewertungen?
Travelstart: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Travelstart negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.