Bewertung
1,5
Mangelhaft · von 5 Sternen
Flugsuchmaschineturkishairlines.com
Turkish Airlines Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
6.179
1.438 in den letzten 12 Monaten
Flugsuchmaschine
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (6.179)
1.438 in 12 MonatenIhre Stimme
Erfahrung zu Turkish Airlines schreiben
Dlkhosh hassan Rasw
Verifizierte Bewertung
Rubbish service
Rubbish service
0
Anil
Verifizierte Bewertung
Carnage
Just landed back from Istanbul and have waited an hour at the carousel for our bags. I’ve been inquired at baggage services and thankfully had some honest feedback from them. Turkish Airlines apparently use this company called prime flight and they are shortstaffed on drivers most of whom are still in training and can only carry two trucks worth of bags at one time so the same driver is going round in circles collecting bags, offloading them onto the carousel and then going back for more. Total carnage. I’m boycotting Turkish Airlines after this experience.
0
Winnie Toh
Verifizierte Bewertung
If I could give this a zero star…
If I could give this a zero star review, I would. I have lost my bags on Turkish airlines since 21st August, and despite the bag being located since 3 days ago, there has been zero urgency to send it to me. I am on vacation with nothing on hand, and moving to a different city in 3 days. Customer service live agents are awful with no technical skills to help, and all emails are not responded to. Agents at Istanbul airport Turkish airlines counter were hostile and rude, zero pleasure to work in customer. service. They were busier enjoying their snack and having a friendly colleague chat than focusing on work at hand. Now tell me how bags get lost... NOT A SURPRISE
0
Nanosa
Verifizierte Bewertung
Terrible!!!!!!
Terrible!!!!!!
0
Shahzeb Kayani
Verifizierte Bewertung
Extremely disappointing experience with…
Extremely disappointing experience with Turkish Airlines – twice let down I am extremely disappointed with Turkish Airlines after two very poor experiences involving my elderly father within a relatively short period. About a month ago, on his incoming flight, his baggage was delayed. That was already a stressful experience, especially for an elderly passenger travelling with mobility difficulties. Unfortunately, his outgoing journey has now been another major disappointment. My father has knee problems and we had booked special assistance in advance. Despite this, when his flight was disrupted, he was not given the level of support I would have expected from a major international airline. Initially, the help desk told him that he could be transferred to the next available flight free of charge. However, after the staff shift changed, he was told that he would have to pay USD 220 to change his flight. With no practical alternative, he had to pay it. What made the situation even worse was that no hotel accommodation was provided. Considering his knee problems and the long wait, I had to arrange an IGA Lounge at a cost of €65 so he could have somewhere to rest. The issue isn't simply the money. It is the lack of care, consistency and proper assistance when a passenger is already vulnerable and has pre-booked special assistance. Having his baggage delayed on his incoming journey a month ago and then experiencing this level of support on his outgoing journey has left us extremely disappointed with Turkish Airlines. I expected much better from an airline of Turkish Airlines' reputation. When things go smoothly, any airline can provide a good service. The real test is how you look after passengers when something goes wrong, and unfortunately, Turkish Airlines failed that test for my father.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Turkish Airlines
Flugsuchmaschine-Ranking →Häufige Fragen zu Turkish Airlines
Ist Turkish Airlines seriös?
Turkish Airlines erreicht aktuell 1,5 von 5 Sternen aus 6.179 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Turkish Airlines?
Kundinnen und Kunden bewerten Turkish Airlines im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 6.179 Bewertungen. 1.438 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Turkish Airlines gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,2 von 5), Opodo (4,2 von 5), Volotea (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Turkish Airlines beansprucht?
Nein. Das Profil von Turkish Airlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Turkish Airlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Turkish Airlines auf Bewertungen?
Turkish Airlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Turkish Airlines negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.