Bewertung
1,7
Mangelhaft · von 5 Sternen
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
31 in den letzten 12 Monaten
Damenmodengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ying Chang
Extremely disappointed with TYR's customer service. I returned a pair of weightlifting shoes because they were much smaller and narrower than a standard size. TYR received my return, but after weeks with no refund. After I contact them, they claimed the shoes showed "signs of wear" and refused to issue a refund. Instead of standing behind their products or treating customers fairly, they will keep both my money and the returned shoes!!! This has been one of the worst online shopping experiences I've had. I will not purchase from TYR again.
Rick
Erg slechte klantenservice. Hoge retour kosten. Rare kortingen. Je voelt je als klant vrijwel elke keer genaaid.
Sebastian
Probably the worst company and least cooperative customer service ever (i should have looked at the previous reviews and saved myself the trouble). I ordered a pair of lifting shoes on Saturday. Later that weekend, I realise that I forgot to adjust the size, when ordering. So now there's an order with a pair of size 4,5 "on its way". All right, i emailed customer service. The whole of Monday: no reply! First AFTER I filled out 2 different forms and emailed 2 different addresses, I get a reply... Monday late afternoon/ evening, just saying that they can't do anything about it, because the package has already left the warehouse. I tried reasoning with them, that if, they could call back the package and/ or that they should check again, because the shipper only sent me a confirmation of information (they know the package is coming, that just have not picked it up yet). They apparently could not do anything about it. I ask about the return process, if it would be possible to just refuse the package. But that apparently takes longer. So know I have to wait for the package, pay for return shipping and hope that they don't take months for the refund to take place. Here's the good bit: Yesterday (wednesday), late afternooni get a confirmation from the shipper, that they picked up the package. So not only are they lazy/ incompetent, they are basically lying about the status of the package. Yes I made a mistake, and if the package actually had been shipped, by the time they bothered to reply, that would maybe have been the end of it. This is unacceptable though. Here's another 1-star review for your collection... DO. NOT. RECOMMEND.
Antonio Balletta
Scarpe non ancora spedite e servizio assistenza inesistente, del rimborso nemmeno l ombra, e il numero verde è inesistente
Swimmingly
I purchased a TYR Durafast swimsuit on Amazon and less than a month of swimming laps three times week the seams faded to pink. The suit is dark navy blue. That is not normal. The suit claims to last 300 hours in chlorinated pools. I contacted Amazon and they referred me to TYR. I contacted TYR via email and they asked for my receipt and pics. I sent them. They then said I have to deal with Amazon. We went back and forth on this until I finally sent the CS person a screenshot of Amazon's webpage telling me to contact TYR for product issues. The next email she send asks me how I cared for the suit. I tell her I do exactly as the tag says, rinse in cold water after swimming and hang dry. She then responds telling me not to machine wash it. I never said I did! RIDICULOUS. This email exchange went on all day with no offer to stand by their product warranty of a YEAR. It's clear they don't stand by their suits and don't care about their customers with this runaround I am getting. I have heard TYR customer service is bad but this is really bad. Most companies would be appalled and try to right the situation immediately but TYR does NOT CARE. So now I have a weird looking dark blue suit with pink seams that retails for over $70. I will never buy from them again and hope more people realize that they don't stand by their products. They must train the CS to make it so hard to file a warranty that the customer just gives up.
Typische Antwortzeit unter 24 Stunden.
TYR Sport erreicht aktuell 1,7 von 5 Sternen aus 56 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Apollo Court 1790, 90740 Seal Beach, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten TYR Sport im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 56 Bewertungen. 31 davon stammen aus den letzten 12 Monaten.
TYR Sport hat seinen Sitz in Apollo Court 1790, 90740 Seal Beach, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (4,3 von 5), Halara (4,0 von 5), Boozt.com (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von TYR Sport ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann TYR Sport hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
TYR Sport: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.