Bewertung
1,1
Schlecht · von 5 Sternen
Lebensmittel-Lieferserviceuber-eats.co.uk
Uber Eats Erfahrungen
1,1von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
3.757
2.594 in den letzten 12 Monaten
Lebensmittel-Lieferservice
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (3.757)
2.594 in 12 MonatenIhre Stimme
Erfahrung zu Uber Eats schreiben
Katrina Wells
Verifizierte Bewertung
Orde never received
My food was delivered to the wrong address with my first order and then they tell me that my order isn’t eligible for a refund so I never got my food and I’m out $15 because they refused to refund or even give me credit and I tried twice. The worst part is that they don’t have live support, they have “email responses” which basically means that they can respond at their leisure, deny your request for refund/credit then close the chat so you can’t respond to their decision. The absolute worst part about it is that you don’t even get notified that they’ve responded lol you just have to periodically check. Uber has seriously declined since they began. It’s better for their drivers than it is for their consumers. That’s crazy. The consumers keep y’all in business!!! Dumbasses!!! NEVER AGAIN!!!
0
Mr Andrew Mclaughlan
Verifizierte Bewertung
Less than a star 🤣
Less than a star 🤣 Would not recommend Delivery drivers routinely walk off the job Get lost Don’t deliver on time Support expects you to pay anyway even when the service is shockingly bad
0
Jessica Harrison
Verifizierte Bewertung
There is no customer support
Their AI system is set up to put full blame on the customer with no clear option to resolve simple issues. I was requested to change flavours for our coffee syrup. I needed to contact someone for a response. It was less than 2 minutes to get the answer but their AI system wanted to charge me a double order because the driver was already on their way? I did not want to cancel. I only wanted to respond to the restaurant's request. If the restaurant had not called me I would have been stuck with something I did not order and made to request a full refund which takes 7 to 10 days. This is pretty ridiculous and especially when Uber has this habit of treating me like I am ripping them off. I am now at the point where I want to never use them again with their increasingly outrageous deliver fees (before the war), the constant attempts of extorting monthly fees, their horrible refund system and a lack of ability to resolve simple issues that would actually help both parties and reduce loss of product, fees and customers. Buyer beware
0
MISS RACHEL WATERS
Verifizierte Bewertung
I would genuinely never ever order…
I would genuinely never ever order through uber again. I was given a money off voucher which I used and it took the full amount from my bank. I cancelled it straight away which they let me and I was like thats decent for once. But then I recieve an email saying sorry you cancelled we have taken £19 in compensation for the order because they already made it!!! I couldn't speak to anyone it didnt allow me. I had to get my money back from PayPal and now uber keep emailing me for the £19 back...as if 🤣🤣🤣 I even went to the store to get my food seeing as it was made and I paid for it and they reused to give it to me and binned it instead. Good old kfc.
0
Reena
Verifizierte Bewertung
Discount not given
⁹Ordered food 29 August 2026, I had been sent a offer by email on 25 August 2025 of 30% off when you spend minimum £15 at selected restaurants. I activated the offer on my uber eats account. I placed an order with a qualifying restaurant. The total came to £20.05 with the discount and fees. I clicked pay and found out that £32.05 had been taken from my bank account. The food was delivered but I then reached out to the support help service within uber eats app. I explained what had happened and I provided proof that I had been sent the offer to my email. I was given a response that they would not reimburse me the difference as according to them, the offer was for selected customers, even though I told them that the offer had been sent to my email address. The person at the other end just didn't want to acknowledge that I had been sent the offer by email. I am so disgusted with the level of service given. Not happy at all
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Uber Eats
Lebensmittel-Lieferservice-Ranking →Häufige Fragen zu Uber Eats
Ist Uber Eats seriös?
Uber Eats erreicht aktuell 1,1 von 5 Sternen aus 3.757 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Uber Eats?
Kundinnen und Kunden bewerten Uber Eats im Schnitt mit 1,1 von 5 Sternen („Schlecht“) auf Basis von 3.757 Bewertungen. 2.594 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Uber Eats gibt es?
Die bestbewerteten Anbieter in der Branche Lebensmittel-Lieferservice sind Sainsbury's (3,6 von 5), Nemlig (4,7 von 5), Matsmart (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Uber Eats beansprucht?
Nein. Das Profil von Uber Eats ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Uber Eats hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Uber Eats auf Bewertungen?
Uber Eats: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Uber Eats negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.