Bewertung
2,7
Durchschnittlich · von 5 Sternen
Elektrofachmarktultimateears.com
Ultimate Ears Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
139
10 in den letzten 12 Monaten
Elektrofachmarkt
25%
Anteil 5-Sterne-Bewertungen
Bewertungen (139)
10 in 12 MonatenIhre Stimme
Erfahrung zu Ultimate Ears schreiben
Nicolas White
Verifizierte Bewertung
Absolutely awful customer service
Absolutely awful customer service. Avoid at all costs. I have a wireless speaker than no longer allows me to connect via Bluetooth. I understand it’s a manufacturing fault but they refuse to repair or replace. I was offered 20% off a new speaker which is lunacy - why would I buy one of their speakers with manufacturing faults which when doesn’t work I will have to buy another one. Avoid at all costs.
0
Andrew Robson
Verifizierte Bewertung
UE 5 Pro custom IEMs - avoid
I bought a pair of the 5 Pro custom in ear monitors based on a recommendation from a coworker who had an older model (before Logitech bought the company). I lost my Etymotic ER4Ps when they fell out of my bag on an oversees trip. I had custom silicone ear molds for those and they were simply amazing. Although the frequency response was fairly flat, they had wonderful bass response because of the good ear seal. Clarity and staging was simply amazing. And they blocked out nearly all external sound. So I was coming from a fairly inexpensive solution and expected that or better. The UE 5 Pros sounded nothing like it. Weak bass. No sound staging. High and mid frequencies were reasonable, but because of the hard plastic shell the sound isolation was dismal, so I could not be fully immersed in the music. Since they cost me $500 plus half the cost of getting an audiologist ear mold (it cost $200, but UE reimbursed $100 of it), I made use of them, but always felt disappointed. Then last year the left monitor would start going out. I would adjust the cable and it came back but intermittently until ultimately it would only work if I pressed the wire in just the right direction. At first I though it was a faulty cable but I swapped the left and right inputs and the fault remained on the left ear. I looked on UE's website and a repair is $200. I've already sunk more than I should have on an inferior product so I'm not going to get it repaired. It's disappointing that they only offer a 1 year warranty. I've had mine for over 5 years. The IPX/T2 connector they use is very small and fragile compared to their older 2 pin plug. They could have at least used the more common MMCX connector which is larger and hardier. I simply can't recommend their product. It doesn't sound great and doesn't last.
0
Michael
Verifizierte Bewertung
Funksjoner fungerer ikke…
En av hovedgrunnene til at jeg valgte dette produktet var muligheten til å slå på via mobil som fjernkontroll. Den funksjonen virker svært dårlig og meget sjelden. Har «glemt enhet» og lagt inn på nytt gang på gang👎🏼
0
Lee
Verifizierte Bewertung
Very amateur at best, no customer service
I purchased a pair of professional ear monitors, premier, to the cost of £2,700+. On receiving them there was a problem with the interchangeable face plates, stuck fast so these were sent back via a UK agent to ultimate ears, owned by logitech, we are now at the 10th of April with no return in sight yet, it's taking longer than it did to make them as they're custom made. If it's much longer I will be looking for a full refund and go to a more professional company, disgraceful. Your response is of no significance, dont ask me to do your job, deal with it internally. EDIT - 17-04-26. Here we are with no ear monitors in sight, I have no choice but to contact trading standards and my credit card company under section 75 the credit consumer act and my statutory rights. You're a disgrace and clearly show once you have the customers money you couldn't care less and please dont offer me links, do the work internally and try and prove me wrong ? As you will see i have copied and pasted my reviews on logitech, your parent company, your customer service is no where near professional and you should be ashamed.
0
US
Verifizierte Bewertung
Durable and good sound
I have a Wonderboom for more than 6 years now. When charged, it still plays a very long time, connecting to bluetooth is very easy and fast, I really like the sound (for a small speaker it has a deep sound and some bass). It has been in my bagpack, in my shower, on the grass, everywhere and it still looks clean and works perfectly. I hope their new speakers are as durable and surprising as this one.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
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Ist Ultimate Ears seriös?
Ultimate Ears erreicht aktuell 2,7 von 5 Sternen aus 139 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Irvine, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Ultimate Ears?
Kundinnen und Kunden bewerten Ultimate Ears im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 139 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Wo hat Ultimate Ears seinen Sitz?
Ultimate Ears hat seinen Sitz in Irvine, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Ultimate Ears gibt es?
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind ao.com (4,9 von 5), Currys (4,4 von 5), B&H Photo-Video (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ultimate Ears beansprucht?
Nein. Das Profil von Ultimate Ears ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ultimate Ears hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ultimate Ears auf Bewertungen?
Ultimate Ears: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ultimate Ears negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.