Bewertung
2,0
Mangelhaft · von 5 Sternen
Flugsuchmaschineunited-airlines.com
United Airlines Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
2.103
304 in den letzten 12 Monaten
Flugsuchmaschine
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (2.103)
304 in 12 MonatenIhre Stimme
Erfahrung zu United Airlines schreiben
Gary Wilds
Verifizierte Bewertung
I am writing to provide feedback…
I am writing to provide feedback regarding my business class experience flying from SFO to the Philippines and back in March of this year. I normally fly with Philippine Airlines, but I decided to try your new 777. Unfortunately, it was an awful experience. The flight crew on both legs of the journey was arrogant and rude. I even got into an argument with the lead flight attendant over my seat adjustment; despite seeing that I was actively holding the button to move my seat into the upright position, he continued to lecture me until I was forced to defend myself. Throughout the flight, requesting assistance felt like an imposition to the crew, and I did not see a single staff member smile on either leg of the journey.. Furthermore, the food was average and served cold. After paying $5,500 for a business class ticket, I expected a much higher level of service. This experience was a stark contrast to Philippine Airlines, where the staff is consistently welcoming, helpful, and appreciative of my business. Additionally, the policy of extra fees for various amenities feels like nickel-and-diming customers who have already paid a premium fare. United Airlines clearly has a lot of work to do to improve its customer service and compete with other carriers.
0
Al Broon
Verifizierte Bewertung
Just returned from 2 weeks in Costa…
Just returned from 2 weeks in Costa Rica, 4 flights with united, all flights were perfect , staff were superb. On flight from Newark to Liberia a lady took ill, the staff response was excellent 5*
0
Aydin Haci
Verifizierte Bewertung
Lie united CEO and employees
They kept making excuses and delayed the flight for two hours. First, they blamed airport traffic; then a fire inspection, then the weather, and finally air traffic congestion again. But the real reason became clear when another group of passengers boarded the plane two hours later—they had been waiting for them all along. How can an airline lie to its passengers like this? This is dishonest, shameless, and completely unacceptable. United Airlines CEO, is this how you run your company?
0
Brad Fern
Verifizierte Bewertung
Tried to reach United Airlines to…
Tried to reach United Airlines to initiate an itinerary change. What a nightmare. So sad that I paid so much money for a ticket and then have to deal with such poor customer service.
0
stefania valdini
Verifizierte Bewertung
Can I give them less then 0
Can I give them less then 0? I was traveling from Europe to the USA ( total of 14 hrs travel) with my 87 years old mom , i bought Polaris tickets for us both, for the lounges with showers and resting relaxing areas/rooms. NONE of this was offered to us, my mom had to wait in a hot corridor for 55 minutes for a wheel chair. We were brought in a lounge where the food was disgusting so filled with people there were no chairs! After paying $$$$ we deserved better, is this how you take care of your customers, OF YOUR VULNERABLE Customers? A lady called , apologizing in a such fake way it was nasty! She said she felt she should send us a coupon or something $ 200 , WHAT??? Do you know how many thousands of $$$ I paid and NONE of the services my mom needed were given???? ABSOLUTELY DISGUSTING this new face of United is awful, once upon a time when the brand United stood for something they would help their vulnerable customer just because it was the right thing to do. Nowadays NOT EVEN spending thousand of top $$$ gives you even the basic help of a wheel chair for a handicapped 87 years old lady. I have been a loyal customer for decades and that's how United repays my faith in them. SHAME ON YOU!!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu United Airlines
Flugsuchmaschine-Ranking →Häufige Fragen zu United Airlines
Ist United Airlines seriös?
United Airlines erreicht aktuell 2,0 von 5 Sternen aus 2.103 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden United Airlines?
Kundinnen und Kunden bewerten United Airlines im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 2.103 Bewertungen. 304 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu United Airlines gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,2 von 5), Opodo (4,2 von 5), Volotea (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von United Airlines beansprucht?
Nein. Das Profil von United Airlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann United Airlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet United Airlines auf Bewertungen?
United Airlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann United Airlines negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.