Bewertung
3,2
Durchschnittlich · von 5 Sternen
Motorrad-Ersatzteilgeschäftunitgarage.com
3,2von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Motorrad-Ersatzteilgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
...
Absolute garbage customer service. Order your parts from wunderlich!
Val
I’ve never left a 1-star review before, but my experience with Unit Garage was so bad, it deserves it. I ordered a part for my BMW Ninet Roadster and paid €217. They sent the wrong item, which their own sales manager Roberto Aloi admitted in an email on June 23, 2025. He confirmed it wasn’t correct and promised to send the right link — so this was clearly their mistake. Following their return instructions, I sent the item back and paid €69.03 for return shipping and €89.06 in customs fees — adding up to €158.86 in extra costs. They later claimed to refund €185, but I never received it — and they are now refusing to refund the full amount. Instead, they offered me a €160 store voucher, which is completely unacceptable given they were at fault. So far, I’ve lost a total of €375.86, and they’ve refused to reimburse me despite my repeated attempts and evidence provided. I’m now escalating this to consumer protection authorities. This was a genuinely upsetting experience — poor customer service, no accountability, and they simply stopped cooperating once they made their mistake. Avoid if you’re ordering from abroad or want support after purchase.
Ettiene Samuelson
My engine guards made a trip from Italy to Australia within a week!! They fit perfectly. The tubes and welds look good, with a proper powder coat. Impressed.
Daniel Cassani
Last week I received a new BMW R 1300 GS with side paniers and a top case from Unit Garage. On the first day that I had the cases a snap fastener fell out of the eyelet of the strap holding the lid of the right panier. I wrote Unit Garage about the matter, sent them pictures aswell as the order number and the name of my BMW dealer. They refused to send me a new strap under warranty asking me to tell the dealer to file the complaint. Sometimes there might be a reason why you do not wish to contact your dealer. It could be because you have changed the dealership or because you bought the cases second hand within the warranty period. Fact is: I will not get a replacement without the help of the BMW dealer. Another problem of the paniers and top case is, that the lock is of very cheap quality with a tiny key and can't be closed without beeing locked. So you have to take the key out of your pocket every time that you wish to dring some water from your topcase. Conclusion: I cannot recommend the products of Unit Garage and would much rather buy the paniers and top case from the Italien Company Koboldbike instead, which are of great quality. I have them on another BMW bike.
Merv
Purchased both tank rack for bmw r12 nineT and Exhaust next. Both look terrific and work well. Great products guys. And got it in record speed to Australia.
Typische Antwortzeit unter 24 Stunden.
Für unitgarage.com liegen bisher 11 öffentliche Bewertungen vor (3,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: IT. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Motorrad-Ersatzteilgeschäft sind TheVisorShop.com (4,8 von 5), MOTEA (4,3 von 5), Maciag Offroad (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von unitgarage.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann unitgarage.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
unitgarage.com: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.