Bewertung
1,2
Schlecht · von 5 Sternen
UPS Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
163
64 in den letzten 12 Monaten
Transportunternehmen
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (163)
64 in 12 MonatenIhre Stimme
Erfahrung zu UPS schreiben
Mimi Correa
Verifizierte Bewertung
The worst delivery service you can ever experience UPS Hungary
Unfortunately had to come here and write a review. This is the worst delivery service experienced ever -UPS Hungary. Only in Hungary I faced numerous situations with them while purchasing items from the web-sites and the seller chosen their service. They carry their duties in bad faith. Such company should not exist on the market in the EU country. Not only they cheat with attempting to make deliveries, then postponing, then never delivering. Simply headache!
0
Andrii Matviichuk
Verifizierte Bewertung
Worst service ever
Worst service ever. They claim that i wasn’t at home for the 3rd time but i was. Their customer service are absolutely incompetent, they said that they doesn’t required to call receipt, but they never call, even intercom. Avoid this scammers
0
Veronika Hovanyecz
Verifizierte Bewertung
UPS is the worst in Hungary
My experience with UPS has been extremely frustrating. The package has been delayed repeatedly, despite several promised delivery dates. I have had to call customer service multiple times just to find out when my package might actually arrive. Each time I was given assurances that it would be delivered, yet it still did not arrive. At this point, it is impossible to know when I will actually receive it. What makes their delivery system particularly unreasonable is that they expect customers to stay at home from 9:00 to 18:00 for potentially several days, without being able to give a reliable delivery date or time. I specifically stayed home for a scheduled delivery, but when the package did not arrive, customer service simply told me to stay home for another day — potentially several more days. This is completely unrealistic and an unacceptable way to provide a delivery service. It is also unclear why UPS requires a personal signature for this delivery in the first place. With other courier companies, I can usually arrange for a package to be left safely on my terrace if I am not home. UPS does not offer this practical solution, meaning that customers are effectively expected to sacrifice entire days waiting at home for an unpredictable delivery. What made the situation even worse was the terrible customer service. The representatives I spoke to were uninformed, impatient, dismissive and downright rude. Instead of investigating the obvious problem with the shipment, they repeatedly told me that everything was fine and that the package would arrive — information that turned out to be completely wrong. I was also treated extremely disrespectfully during one of the calls, with a representative actually hanging up on me while I was trying to resolve the issue. Delays can happen, but a delivery system that requires customers to sacrifice entire days waiting at home, combined with unreliable information, unnecessary restrictions and such poor customer service, is simply unacceptable. I would strongly recommend choosing another courier if possible.
0
Béla Kiss
Verifizierte Bewertung
UPS lie about package delivery status online and via customer service
My package arrived from China via ocean by ship. It seemed to arrive to Vecses in Hungary - regarding to their tracking system - this was the point where everything went sideways. UPS didn't contact me at all via email or cell phone to complete the delivery. After I made a complaint at customer service they said I refuse to get the package twice so UPS return the package to sender. That was my first rodeo. I realize it this in UPS tracking system and call customer service about this issue. They said OK package will be reversed. And my package is on the way back to sender again because I canceled it.
0
Horvath Szabolcs
Verifizierte Bewertung
UPS =Double 00
Double 00. No notification from the courier or the company about when to expect the package. No phone call or email? Customer service can only say that the package is on its way and delivery is expected sometime before 6 PM. The app is basically useless for anything practical. Why does a global company like Amazon allow this? I’d actually rate it 000.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
HU
Alternativen zu UPS
Transportunternehmen-Ranking →Häufige Fragen zu UPS
Ist UPS seriös?
UPS erreicht aktuell 1,2 von 5 Sternen aus 163 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: HU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden UPS?
Kundinnen und Kunden bewerten UPS im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 163 Bewertungen. 64 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu UPS gibt es?
Die bestbewerteten Anbieter in der Branche Transportunternehmen sind Yodel by InPost (3,9 von 5), APC (4,6 von 5), Chronopost (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von UPS beansprucht?
Nein. Das Profil von UPS ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann UPS hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet UPS auf Bewertungen?
UPS: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann UPS negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.