Bewertung
3,7
Gut · von 5 Sternen
Kfz-Leasingserviceurentacar.com
Urentacar Erfahrungen
3,7von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
18
2 in den letzten 12 Monaten
Kfz-Leasingservice
78%
Anteil 5-Sterne-Bewertungen
Bewertungen (18)
2 in 12 MonatenIhre Stimme
Erfahrung zu Urentacar schreiben
richard furze
Verifizierte Bewertung
👁👁 😈 ..........
👁👁 😈 ..........
0
Bruce
Verifizierte Bewertung
Refund refusal
Flew into Fort Lauderdale airport at 5:00 am and took the shuttle bus to car rental center. Told I had to take another shuttle to an off site address. The number for agency was disconnected. Finally at 7:15 the shuttle shows up and drops me off at the agency. The employee was more interested in making her coffee. When she verified my reservation that I paid in advance through a 3rd party. She then informed me they don’t take insurance and I had to buy theirs at $79 dollars a day. I said forget that , asked for my license and cc back. They ended up charging me for the rental and refuse to give me my money back because I didn’t specifically say I want to cancel my reservation. I would highly recommend considering any other agency. I would have given them zero stars but the system won’t let me
0
Nancy
Verifizierte Bewertung
DO NOT RENT FROM THESE THIEVES!!
DO NOT RENT FROM THESE THIEVES!! What a terrible and expensive mistake to rent from this company!!! I paid £550 for damage/collision insurance. When I returned the car, I was charged £670 for a small scrape on the front bumper. Was not covered under the insurance because it was deemed "reckless driving" by the agent. They charged extra for EVERYTHING and were rude and uncooperative. This low cost rental ended up being much more expensive than a name brand rental company.
0
David
Verifizierte Bewertung
Cowboy Outfit, Urent- Surprice Car Hire LHR
When I arrived at Urent Heathrow, there was a disgruntled customer arguing with the staff. A sign of things to come. Car was there, I had all my documents including insurance, but their system stated I had no insurance. Dispite me proving otherwise, arguing with them, they wouldn't release the car without me paying an extra £784. After many phone calls in the following days (no one answer the phone 70% of the time as the phone is in the Urent office but the staff sit in the Surprice office next door) a manager advised me to take it up with my booking agent. Urent refused to reimburse the money. On delivering the car back, their was another disgruntled female Canadian customer arguing with the staff. 2 unhappy customers in a row. The staff, despite seeing I had insurance also refused to send the money back and even had no record of me on their system or hiring a car, they even had the wrong name. Eventually leaving Urent Heathrow very disapointed, tired and fed up. Urent is a company well connected with Surprice, they share office, staff and emails (they use gmail.com emails for professional touch) . Surprice is rated 1 star on and people should know Urent is just another name for this unprofessional, cowboy car hire company and to stay clear.
0
Silvia Gamazo
Verifizierte Bewertung
Excellent service and very profesional…
Excellent service and very profesional people. We definetly will rent a car with them again. Excellent customer services. Thanks a lot Thushan for all your care when renting the car. You are great!
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
Alternativen zu Urentacar
Kfz-Leasingservice-Ranking →Häufige Fragen zu Urentacar
Ist Urentacar seriös?
Für Urentacar liegen bisher 18 öffentliche Bewertungen vor (3,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Regus express, gatwick south terminal, Ground floor, RH6 0NP GATWICK, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Urentacar seinen Sitz?
Urentacar hat seinen Sitz in Regus express, gatwick south terminal, Ground floor, RH6 0NP GATWICK, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Urentacar gibt es?
Die bestbewerteten Anbieter in der Branche Kfz-Leasingservice sind Rentcars (4,5 von 5), EconomyBookings (4,4 von 5), Getaround (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Urentacar beansprucht?
Nein. Das Profil von Urentacar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Urentacar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Urentacar auf Bewertungen?
Urentacar: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Urentacar negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.