Bewertung
1,9
Mangelhaft · von 5 Sternen
Versace Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
375
44 in den letzten 12 Monaten
Damenmodengeschäft
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (375)
44 in 12 MonatenIhre Stimme
Erfahrung zu Versace schreiben
Gucci
Verifizierte Bewertung
I have experienced the worst online…
I have experienced the worst online purchase, from lack to provide proper shipping information, to lies about stalled delivery due to sattelite stores being overwhelmed with orders.I am still currently waiting to receive a $160 underwear purchase made 2 wewks ago.I do not suggest utilizing online services to make such valuable purchases.
0
Christopher Ghio
Verifizierte Bewertung
Great!
Easy returns. Quality product. Great value during sale season.
0
Versace Very Bad Service
Verifizierte Bewertung
I ordered 3 customized Versace Robes in…
I ordered 3 customized Versace Robes in various sizes and 3 different colors as a set for myself and 2 other friends to celebrate a positive event and good month in business, there was a few other items and the order was several thousand dollars that I paid online. We were all 3 excited and we spent a lot of time discussing the color choices and the customized wording etc before I ordered them and we all picked our favorite colors in our size, so far so good. I placed the order last night and later received an order confirmation by email and paid invoice from Versace.com as it was an online order. Then this afternoon I randomly get an email that the purple color robe in large (which was shown in stock on their website at the time of my order) was CANCELED and I had another email with a refund credit for it shortly after. The issue is they made absolutely ZERO attempt to contact me or substitute a different size or color, plus they didnt have what they were advertising anyways all over Instagram that got me to click and visit their website in the first place. Basically false advertising. I called customer service and spoke to an African American man there who was less than helpful and it was like talking to a robot basically, he kept talking over me and would not offer me any type of solution or options (and definitely not any discount either) and when I mentioned I'm going to just have to cancel the other 2 in that case he latched onto that statement and started talking over me again and was like okay well im gonna cancel these items then as you requested and was overall being very stubborn and non-helpful. Zero empathy, no actual nice customer service that one would expect from a famous brand when you call about an order. Totally the opposite. I dont think he said sorry this happened even once, just excuses and justification like a narcissistic brand does. I was told if I wanted to get a different color or size to basically make another new order and I would have to pay another shipping fee and there wouldn't be any discount or shipping with the same order all together, he made excuses for the inventory issue and just said oh well its a popular item and our inventory is 24 hours behind the warehouse online and this happens all the time basically. He definitely did not care about me or my order or the situation and the effort made to fix the order or replace it with a different like item was virtually ZERO. I ended up having to hang up the phone because was rudely talking over me and it was almost like a zombie robot I was dealing with but it was a person and it was definitely done on purpose. The customer service reps at Versace clearly havent been trained well and they seem to not care at all about your business or order. He was going out of his way to basically encourage me to just cancel my order because I mentioned that would be the best solution unless we can get this issue fixed with an alternate product and again, he continued to talk over me and was actually quite rude in doing so. He kept talking about a refund and you already have been refunded for your item we canceled - which isnt what I asked or called about and I said I didnt want this item canceled or refunded in the first place and that'sthe reason for my call. It seems like Versace really has some serious issues with their customer service and I would recommend probably not shopping on their website if you rely on any type of inventory accuracy or getting any proper support or customer service if theres any order issues. These uppity snobby companies who act like you don't matter to them in situations like this are already way overpriced and its well known their quality has been on the decline materials wise anyways and things have gotten very poor in terms of quality control based on other reports im reading online about them, so its probably my own fault for wasting money and even making a large expensive order on their Versace website. I will be spending my good money elsewhere where I am shown some respect and a company has accurate inventory online, Versace shopping online on Versace.com was a major disappointment with even worse customer service and I strongly doubt I will be buying anything from them again online or in-person for that matter. Take your money elsewhere, Versace sucks.
0
Andrews Andrews
Verifizierte Bewertung
VIGIL TRES AGRESSIF
Je suis allée a Versace a la Vallée Village il y avait une personne avant moi dans la file d'attente, il faisait très chaud j’ai commencé a me sentir mal, je demande au vigil si je peux rentrer m'asseoir un moment je me sentais mal , il m’a répondu QU’IL N’EN AVAIT RIEN A FAIRE (plus grossièrement)en rapprochant son front très près du mien, j’ai 75 ans ça ne le gênerait pas de me mettre un coup de tête. La personne avant moi me laisse passe, je vais m'asseoir je demande a la vendeuse de m'envoyer la responsable charmante femme qui pose la main sur moi et me sens brûlante, elle m'offre un verre d’eau , m'invite a rester le temps qu’il faudra, elle me demande mes coordonnées. Je remercie Mme Maryam Tavernier d’avoir prit de mes nouvelles après mon départ. Versace devra revoir un peu les employés qu’in embauche c’est inacceptable.
0
Cathy
Verifizierte Bewertung
Ho comprato un portafoglio versace dal…
Ho comprato un portafoglio versace dal sito il 17 luglio, oggi 27 non l’ho ancora ricevuto.. purtroppo hanno affidato il mio ordine a UPS che da tanti giorni continuano a cambiarmi il giorno e l’orario della consegna, prima giovedì, poi venerdì, poi sabato e adesso che è lunedì doveva arrivarmi ora, in questa fascia oraria ma il sito dice di nuovo che arriverà in ritardo! questo mi ha rovinato l’esperienza.. volevo comprare un’altra borsa ma non lo farò per questa negativa esperienza.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Versace
Damenmodengeschäft-Ranking →Häufige Fragen zu Versace
Ist Versace seriös?
Versace erreicht aktuell 1,9 von 5 Sternen aus 375 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Versace?
Kundinnen und Kunden bewerten Versace im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 375 Bewertungen. 44 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Versace gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (4,3 von 5), Halara (4,0 von 5), Boozt.com (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Versace beansprucht?
Nein. Das Profil von Versace ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Versace hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Versace auf Bewertungen?
Versace: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Versace negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.