Bewertung
2,9
Durchschnittlich · von 5 Sternen
2,9von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
18.503 in den letzten 12 Monaten
Online-Marktplatz
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Karen D
I have purchased from vinted successfully before but this time I received a well packaged parcel with the shrug of purchased within. Went I opened it I realised there was a large brown stain from shoulder to elbow and a hole on the chest so no way I could wear it to a wedding without the hole and stain being seen. Seller initially didn't respond then when he did he said not to send it back and they would refund in full. Fair enough, so I waited. No refund. I messaged again asking when I'd be refunded. Relieved, I threw the shrug and now empty packaging in the bin after taking plenty of photos of the shrug. He says theyre going away for the weekend and would do it when they got back home. I asked him to refund immediately. No response and no refund, so I raised a case with vinted who are now saying they also want photographs of the packaging otherwise they will release my payment in full to the seller. So in short, seller gets rid of rubbish and I have to pay for something I cannot use. I have recently diagnosed health issues and I'm receiving less pay because I off sick and cannot afford this. Pitiful customer service and dishonest seller have made this an awful experience. I believe both vinted and the seller are hoping I can't be annoyed with the hassle but I am exhausted and livid at this. I have sold items on vinted occasionally and always check for marks and stains before sending and wouldn't dream of sending out damaged goods. I know mistakes can be made but to assume people can afford to wait for their money while popping off on holiday and then penalising buyers for buying from the dishonest seller is not on. Vinted fix your policy and penalise sellers who send out damaged goods. I want to raise and escalate a complaint with Vinted now. I'm furious.
Patrick Breen
My experience with Vinted is shocking. Bought two iPhones on there. One never arrived, took me 25days to get my refund. The second one, I had an envelope delivered, with nothing in it. Still awaiting a refund after two weeks. Both sellers were scammers, and blocked by Vinted. However still able to post items for sale. The online chat system totally useless. No body ever gets back to you
Lola Koloko
Amazing I have made so many sales A great app!
Mal McMahon
VINTED Zero buyer protection and useless customer service A seller generated a tracking label and immediately cancelled it without ever handing the parcel to the courier. I provided Vinted with concrete email proof directly from the courier confirming the item was never dispatched. Instead of cancelling the fraudulent order and issuing a refund, Vinted support told me I must wait an additional 25 working days. Customer service is completely useless and enables bad sellers while holding buyers' money hostage. Avoid.
Mike Adams
Lovely item just as described- thank you.
Vinted UK erreicht aktuell 2,9 von 5 Sternen aus 72.104 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Vinted UK im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 72.104 Bewertungen. 18.503 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind Subito (4,6 von 5), QVC UK (4,4 von 5), musicMagpie (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Vinted UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Vinted UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Vinted UK antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.