Bewertung
3,7
Gut · von 5 Sternen
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
91 in den letzten 12 Monaten
Einkaufen & Mode
Anteil 5-Sterne-Bewertungen
Ihre Stimme
M. P.
It took this company three weeks just to process my order for shipment, despite their own website stating that order processing takes 1–7 business days, followed by an estimated 5–9 business days for shipping. After the stated processing window had passed, I called customer service and left a voicemail requesting an update. No response. By Monday, it had been three full weeks since I placed my order, and according to the tracking information on their own website, it still had not even been processed. I called again, and—to no surprise—no one answered. I left another voicemail and followed up with an email. Their website states that customers should receive a response within 24–48 hours by phone or email. I received neither. Not from my first attempt and not from my second. Then, magically, my order ships today—without anyone ever having the courtesy or professionalism to respond to my calls or emails. This is absolutely ridiculous and, in my opinion, BAD BUSINESS and terrible customer service. If there was a delay, communicate that. If you’re experiencing a backlog, communicate that. Customers should not have to repeatedly chase a company for information about an order they have already paid for. I will never order from this company again, and I will be sharing my experience anywhere reviews are accepted. Do yourself a favor and read the other reviews before ordering. I wish I had.
Theresa Barnhizer
Do NOT waist your money! This company is a SCAM!!!!
Steve Stiles
We ordered shirts for our son on 7/5, received them and needed to size up. We received a return label and sent the shirts back. After emailing with Icy we told them we just wanted to exchange for the same shirts in a larger size. After 2 weeks we received no news of an exchange only an email stating they apologize for the delay and we are in the queue. It is now 6 weeks since our original order date and we have received no replacements and no new communication. Customer service phone rings with no answer, emails get no reply. We now have no shirts and no money back. Horrible customer service. Stay away from this brand if you value your time and money.
Bridgette McClish
Ordered my son some school clothes from ICY because he's a 6'1 linebacker and he liked the styles. Its been 14 days, over $200 order and the shipment line hasn't moved an inch. Will NEVER order from them again. Temu orders from China take less time.
Liliana
I had bough 2 soccer related t-shirts for my boyfriend for our anniversary. Over a week and a half had passed before I emailed them asking when my order would ship and got a response that they were backed up, which I understood due to the world cup, but very coincidentally it shipped out that same day that I emailed. When I received the t-shirts, the print quality was good but the quality of the t-shirt itself is very thin and runs extremely small. More than likely, you have to size up 1-2 sizes in order for it to provide a comfortable fit. When inquiring about an exchange I messaged about a week ago and still have not heard anything other than "let me look into it". I even called and sat listening to elevator music for 7 minutes with no answer and ended up hanging up. I have requested a return and the only reason I will be purchasing is to get a bigger size in those shirts ONLY because it was a gift but I will never buy from this company again. If they were for me, I would have requested a refund and not even bought the shirts in the right size. Someone is clearly not doing their job here.
Icy Vintage erreicht aktuell 3,7 von 5 Sternen aus 94 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (6529 Cunningham Road, 77041 Houston, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Icy Vintage im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 94 Bewertungen. 91 davon stammen aus den letzten 12 Monaten.
Icy Vintage hat seinen Sitz in 6529 Cunningham Road, 77041 Houston, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,5 von 5), Superdry DE (4,3 von 5), Goedgemerkt (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Icy Vintage ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Icy Vintage hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Icy Vintage antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.