Bewertung
1,9
Mangelhaft · von 5 Sternen
1,9von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
22 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Greg Evans
I booked an overnight hotel stay in the UK via a reputable travel agent who used WebBeds as a third party provider. When I arrived at the hotel they had no record of my booking. After much too-ing and fro-ing WebBeds tried to offer me an alternative hotel which turns out to be one which houses asylum seekers. Was offered a full refund plus small amount of compensation which I am yet to receive. I will not be using this third party platform again.
customer
This doesnt operate like a company, it operates like a scam. We booked through GuideToIceland, and they contracted to webbeds, and they kept canceling our paid reservations 3 days before we got to the hotel. Twice. For literally no reason. Without informing us both times. When we called the company they tried to bully the hotel to make it right while we were there on speaker. We all pinted out the hotel did nothing wrong, this was entirely a self error on their end. We got a refund after they spent tome "checking into it" but never apologized or accepted any sort of responsibility. Never use them, or anyone that uses them, for your trip or you will regret it.
Allan
Havde booket hotel i Athen via dem og på Voucher fremgår: Please note that the City Tax is included in the rates. ved afrejse fra hotellet ville hotellet have 10 euro pr. nat pr. person - i vores tilfælde 80 euro. vi fremviste vores voucher og ringede til Webbeds, som var direkte ubehøvlede og efter en kort dialog afbrød de blot telefonen. vi tilbød at de kunne tale direkte med hotelreceptionen. så Stol ikke på deres voucher. book ikke via dem!!!!!
James
The cancellation policy is a joke. Don't use these clowns.
çağdaş Arslan
I strongly advise anyone considering Prestigia to think twice before booking. I booked and paid for a hotel reservation through Prestigia and received a confirmation. I traveled internationally with my family, arrived at the hotel, and was then informed that my reservation had been cancelled. I never received any cancellation notice, email, phone call, or warning from Prestigia. The hotel refused to honor the reservation and informed me that the only way to stay was to make a new reservation at a much higher price. After traveling all the way to Egypt, I had no choice but to pay again. I was effectively forced to pay twice for the same stay. After the incident, I contacted Prestigia and provided all requested documents. Prestigia claimed that the reservation had never been cancelled on their side. However, the hotel later provided documentation clearly showing that the booking status was marked as "Cancelled" in the booking system. To this day, nobody has provided a clear explanation of how a confirmed reservation ended up cancelled, why I was never informed, and why I was left paying thousands more than originally agreed. The most frustrating part is that I, the customer, am now expected to investigate what happened between Prestigia, their suppliers, and the hotel. That is not my responsibility. I paid Prestigia for a confirmed reservation and expected the service I purchased to be delivered. I have provided evidence, payment records, hotel documentation, and multiple emails, yet I am still waiting for a proper resolution. This has been one of the worst travel booking experiences I have ever had. Reservation Number: 040526-ARSL-1820330
WebBeds erreicht aktuell 1,9 von 5 Sternen aus 55 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten WebBeds im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 55 Bewertungen. 22 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Viator.com (4,5 von 5), JustFly (4,1 von 5), TUI (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von WebBeds ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann WebBeds hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
WebBeds antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.