Bewertung
2,8
Durchschnittlich · von 5 Sternen
Werkzeuggeschäftwera-tools.co.uk
Wera Tools Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
28
4 in den letzten 12 Monaten
Werkzeuggeschäft
43%
Anteil 5-Sterne-Bewertungen
Bewertungen (28)
4 in 12 MonatenIhre Stimme
Erfahrung zu Wera Tools schreiben
Klant
Verifizierte Bewertung
Absolut unzufrieden
Absolut unzufrieden! Nach einmaligem Gebrauch direkt die Beschichtung abgeplatzt . Und ein Schraubendreher ist direkt aus der Verpackung gekommen und war krumm nach Kontakt mit dem Kundenservice wurde mir gesagt, ich müsste diese auf meine Kosten einschicken und dann wird der Fall geprüft. Bilder wurden dem zuständigen Mitarbeiter per E-Mail zugesendet, aber keine weitere Antwort bekommen. Da gibt man mehrere 100 € für so ein Werkzeug aus und was ist Müll!
0
Hadjar Ramouche
Verifizierte Bewertung
Very disappointed for the price we’ve…
Very disappointed for the price we’ve paid even though remains to be one of the best in the markets longevity pretty disappointing
0
Stephen Ford
Verifizierte Bewertung
I am writing this in case Wera take notice
I am writing this in case Wera take notice of the bad press. I became worried on realising that there are no replies to the other bad reviews because I now have an issue with Wera and I have start to become concerned that I am going to have to do a charge-back on my credit card - like many here, the support looks pretty thin. I checked out a Click-Torque A5 torque wrench at the Sandown toolfair because I have two larger ones and decided to buy the small one too. So paid the price and the salesman reach up to pick a sealed box and I put it in my bag whilst feeling good at now having a useful tool; and so when I arrived home and opened the box it was the A6 not the A5... yes, a number of expletives erupted. Happy to a degree that I had asked them to mail the receipt because I was able to click on a link which said something like "Any problems, get in touch". So a reply appeared later saying "return it to us" with post details. Off the package went and a couple of days later was shown as delivered. I had even fixed a covering letter in a "Documents enclosed" pouch to make it really easy for the goods-inwards to process it. A week later and no contact of any type. So I fired off a follow-up email and no reply. I sent a message from their website and no reply. And there are no telephone numbers on their website. So now I am really worried. This looks like it's going to be a fight and like many here, I am busy. So google found a phone number and I talked to Kate. She asked me to prepare an email with all the details, including copies of emails, proof of deliver and so on. This has taken well over a day of my time now in the last week. It will be interesting if Kate replies. You never can tell. Now it could be said that I should have checked the box when the salesman gave it to me. Yes, I wish...; and in reality we have to look after ourselves. But there again, isn't that the job of the salesman - to help the customer and not to make schoolboy errors like picking the wrong box? The problem is that after the purchase I was in "trust mode". I trusted the guy and then by the time you have paid for "the tool that was demonstrated" (not a different one), what could possibly go wrong...? Well of course the star rating for this review is currently 4. It could become 5 if they get on and send me the correct wrench AND refund my postage. Or it could become a 1 star and I do a chargeback on my credit card and lose the postage. What a fight though. So far my Wera tools are good. Maybe I will have to find the CEO of the parent company in Germany and bend his ear about the Britich arm... oops, spelling... Now I have just realised a friend has a son who lives in Germany. I bet he knows how to use the "system" to find the CEO... That will be interesting.
0
Ryan Pelech
Verifizierte Bewertung
Had the new multibit screw driver for a…
Had the new multibit screw driver for a week. Noticed on the first day the bits would just fall out. Looked and seemed because the plastic that holds them is flimsy and just not good quality. The tool feels cheap. Ended up dropping it 5ft and the thing exploded into pieces. Seems that inside holding the but is plastic and we know how that holds things. So the collar shattered and is basically unusable, I was thinking about maybe gluing it but there were tiny ball bearings that went flying just absolute garbage. First and last purchase thankfully it was only $40. I’m just buying snap on. Wera is garbage and after looking at the other reviews I’m not wrong.
0
Berni
Verifizierte Bewertung
Where quality, where good support?
So i bought older version Wera kk stubby and it was pretty bad. Magnet can't hold even smallest screws and ratchet was stopping in one direction in the other one was also working so so. I ordered it trough Amazon but I decided to contact wera(not co.uk but main Wera contact channel), and they want me to literally send it to another country on me to fix or replace... Yea how about no. (i have attached link to 2 videos perfectly showing the issues so i was expecting at least shipping coverage) Also they so far are silent after my follow-up up question. I order thier newest stubby after that : ) its fine but it has questionable rotating ratchet cover design to be honest... at least magnet is working on it! I'm also in the middle of amazon replacement of v1 stubby. We will se if it's any better than first unit. So from me -2 quality, -1 support and 2 for just ok 2025 version.
0
Die Akte
GB
Alternativen zu Wera Tools
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Ist Wera Tools seriös?
Wera Tools erreicht aktuell 2,8 von 5 Sternen aus 28 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wera Tools?
Kundinnen und Kunden bewerten Wera Tools im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 28 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Wera Tools gibt es?
Die bestbewerteten Anbieter in der Branche Werkzeuggeschäft sind FFX (4,6 von 5), Toolstation (4,4 von 5), Sobrico.com (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wera Tools beansprucht?
Nein. Das Profil von Wera Tools ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wera Tools hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wera Tools auf Bewertungen?
Wera Tools antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann Wera Tools negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.