Bewertung
1,3
Schlecht · von 5 Sternen
Wizz Air Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
249
188 in den letzten 12 Monaten
Flugsuchmaschine
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (249)
188 in 12 MonatenIhre Stimme
Erfahrung zu Wizz Air schreiben
Kseniya Meleshchuk
Verifizierte Bewertung
Price jumped from €89 to €109 right at…
Price jumped from €89 to €109 right at checkout, after I'd already filled in all my details — the site claimed the fare was "sold out." I went back and searched again immediately, and the exact same number of seats was still showing as available. Based on how many other reviews describe this exact same pattern, it's hard not to conclude this is simply how they operate. On top of that, in my experience their flights are almost always delayed. If you have a tight connection booked afterward, there's a real chance you'll miss it because of Wizz Air's own lateness. My honest recommendation: pay a bit more and fly with a proper airline instead. Save yourself the stress.
0
julia hemmings
Verifizierte Bewertung
Worst Airline ever!!!
I booked to Cyprus, paid for 3 seats, and extra bags (Arriving & Returning). Wizzair informed me my return flight to Gatwick had changed to Luton. I informed them I could not go to Luton; they rescheduled back to Gatwick, leaving the next day. I made sure to confirm my paid seats, and extra bags were included in the rescheduled flight leaving the next day, which I was reassured all the details would be carried over. I tried to check in the night before leaving but was unable to as my seats were not available. I went to Larnaca airport, assuming I could check in at the desk, but was informed there were no seats available as the airline had overbooked the flight. I had to pay (150 EUR extra) to check in and go on the standby list with no guarantee we would get on the plane or be seated together (two kids under 10). As there were no Wizzair staff, only airport staff, they were limited in the information and just referred us (2 other families also) to the Wizzair site.
0
Bi
Verifizierte Bewertung
Better than it’s competitors
For the price of the tickets I think the company has some benefits like they are way more flexible when it comes to baggage and if you need to change something in the tickets or to cancel them. I say this since I currently had bad XP with another low price company that had way worse policies… for sure i prefer wizzair :)
0
David Harding
Verifizierte Bewertung
Lack of communication
Lack of communication. Bird strike caused our flight to be delayed for 6hrs. Appreciate safety is key and i wouldnt want to fly without being sure it was completely safe to do so. However 6hrs! and not one person communicated what was going on! Tap water when say on a 35 degree runway in the plane - does not compensate this!!! oh and a free bitesize shortbread - how very lucky we were. Rubbish - avoid.
0
Annie Booth
Verifizierte Bewertung
Woeful customer service when making a claim
Had to give at least one star otherwise wouldn't have bothered with any. Flights were ok, though our flight home was delayed by over 3 hours. These things happen, but what has been absolutely shocking since then is the claims process, communication and ability or otherwise to speak to someone (I'd take a Chatbot, but even that couldn't help) regarding the now overdue communication and rightful compensation. During an initial call I was told my claim was visible to the customer services assistant - even though I hadn't yet processed the claim, and a second call today - to chase up the payments due which I have been told I am entitled to on my app account - resulted in being told I was not giving the correct email or phone details that matched my booking. The details I gave are the only email address and phone number I have! Talk about infuriating. Next steps, if no joy in response to my call today, is to take legal action as Wizz have recognised I am eligible for compensation - they clearly just don't want to pay it and will do anything to avoid communication by making it so difficult to connect with a human! Really disappointing and sad...
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Wizz Air
Flugsuchmaschine-Ranking →Häufige Fragen zu Wizz Air
Ist Wizz Air seriös?
Wizz Air erreicht aktuell 1,3 von 5 Sternen aus 249 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (1185 Budapest, HU) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wizz Air?
Kundinnen und Kunden bewerten Wizz Air im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 249 Bewertungen. 188 davon stammen aus den letzten 12 Monaten.
Wo hat Wizz Air seinen Sitz?
Wizz Air hat seinen Sitz in 1185 Budapest, HU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Wizz Air gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,2 von 5), Opodo (4,2 von 5), Volotea (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wizz Air beansprucht?
Nein. Das Profil von Wizz Air ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wizz Air hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wizz Air auf Bewertungen?
Wizz Air: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Wizz Air negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.