Bewertung
4,0
Gut · von 5 Sternen
Elektrofachmarktyacht-sentinel.com
Yacht Sentinel Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
25
2 in den letzten 12 Monaten
Elektrofachmarkt
70%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
2 in 12 MonatenIhre Stimme
Erfahrung zu Yacht Sentinel schreiben
Bert Pubeg
Verifizierte Bewertung
YS PRO
YS PRO, 2023: a lot of issues until online took me several mails until replies received updating process took more than 3 (!) weeks very delayed indications off boat data, sometimes boat position is updated several hours later... so this is useless in terms of anchor watch. very expensive subscription
0
Markus van Haaren
Verifizierte Bewertung
No service at all
Opened 2 tickets at the support and over 2 months no reply.
0
Philippe
Verifizierte Bewertung
My YSPro had weird problem with voltage detector and battery backup unit
I am new owner of a YSPro unit. After installation I noticed weird problems with the voltage connector feature. Support quickly isolated and fixed the issue. Honestly they're reactive. Next, I have had a phone call with the team when the internal battery backup unit failed to charge correctly. As a result the unit was very quickly send over to factory for a battery replacement. This was achieved within a couple a days ... free of charge. Given the fact I'am a new customer I would say my experience with support and solution being good.
0
Giles Hamming
Verifizierte Bewertung
Total waste of money Asked for a refund…
Total waste of money Asked for a refund twice with no response for the following reasons. 1.The router didn’t work so had to be returned. I purchased an alternative online for less than half the price which worked very well. 2. The motion sensor kept sending false alerts where ever I placed it and with no ability to change the sensitivity it was useless and had to be disconnected. Also with a movement sensor on the camera which works well what’s the point of having a separate one? 3. The magnet of the hatch sensor kept falling off as the sticky tape is not the right design for a marine environment. The first magnet was missing from the product, you provided a new one which now lives somewhere in the bilge of the boat. The hatch sensor has now been disabled so also useless. 4. The camera, although good is available online for exactly one fifth of the price. Which just makes me feel ripped off. Also there are plenty of similar and better cameras available without having to pay 70 euros per year for online images, not to mention the 50 euros for the useless YS6! 5. Most of the time the YSPro App crashes as soon as I select the camera live feed. It works fine when restarted but this is just annoying and I would expect better from a premium product. Also, the YS Hub App doesn’t show camera images at all. I think they have a new product out now and hopefully that works better.
0
james maxey
Verifizierte Bewertung
Problem and partial solution
useless. sell you the product then don`t answer the phone for support. avoid at all costs. called them 15 times since 9am this morning and emailed no response. So editing 14/5/22 at request of yacht s. I did get hold of them that day- company has been bought by French outfit- the guy helped my marine electrician over a couple of days (via phone support) get the main box working and monitoring posistion voltage and shore power connection. BUT the wireless bilge monitors although working do not have anything like the range for the 5 bilges in a 74 foot motor yacht so in my view suitable for much smaller vessel only. Much effort expended on second visit to boat in France moving central aeriel to v centre of boat using external aeriel kit etc to no avail. Company after a prod did return money for sensors and i have kept the rest of the kit as what it does monitor is of some use. Shame system can`t accept input from my hard wired 5x bilge monitors ( or i could even work with one input/ alarm) but it only works with the wireless one from y sentinel. System would prob be ok for a 40 foot sailboat or similar. Overall wish i had bought different system but would need to find one with wired bilge sensors as wireless useless for my application. Upgraded to 3 stars (just).
0
Die Akte
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Typische Antwortzeit unter 7 Tagen.
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Ist Yacht Sentinel seriös?
Yacht Sentinel erreicht aktuell 4,0 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Yacht Sentinel, 56 rue de Paris, 92100 Boulogne-Billancourt, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Yacht Sentinel?
Kundinnen und Kunden bewerten Yacht Sentinel im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 25 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Wo hat Yacht Sentinel seinen Sitz?
Yacht Sentinel hat seinen Sitz in Yacht Sentinel, 56 rue de Paris, 92100 Boulogne-Billancourt, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Yacht Sentinel gibt es?
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind ao.com (4,9 von 5), Currys (4,4 von 5), B&H Photo-Video (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Yacht Sentinel beansprucht?
Nein. Das Profil von Yacht Sentinel ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Yacht Sentinel hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Yacht Sentinel auf Bewertungen?
Yacht Sentinel: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Yacht Sentinel negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.