Bewertung
3,7
Gut · von 5 Sternen
Fachhandel für Haarpflegeproduktezeeelle.com
Zee.elle Erfahrungen
3,7von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
297
25 in den letzten 12 Monaten
Fachhandel für Haarpflegeprodukte
41%
Anteil 5-Sterne-Bewertungen
Bewertungen (297)
25 in 12 MonatenIhre Stimme
Erfahrung zu Zee.elle schreiben
ashleigh
Verifizierte Bewertung
Zero stars if possible
This company is not just selling poor-quality products, they are actively exploiting individuals dealing with the emotional and physical challenges of hair loss. My experience was a nightmare of deception, incompetence, and what I consider to be outright theft. Product Failure Despite providing precise measurements, the wig I received was "baggy," ill-fitting, and completely unwearable. Within one month and as a wig wearer of several years (20 years +) the hair became an unmanageable, matted clump. Independent hairdressers later confirmed the unit was inherently faulty and beyond repair. Deceptive "Customer Care" Their response to a faulty product was to demand an additional £290 to "fix" it. When they finally agreed to an inspection and by this, multiple multiple back and forth a legal action threatened they asked for the wig to be sent back for “inspection”. They kept my wig for 11 weeks with zero communication, even though they promised to message me and have my hair back to me within 7 weeks. They effectively stole both my money and the product. Legal & Financial Battle The company’s lack of integrity is most evident in their handling of my refund: • Dishonesty: They repeatedly lied, claiming Klarna had sided with them. • Reality: Klarna confirmed via email that the company was in breach of terms and conditions and had violated my legal right to a refund for a faulty item. • The "Goodwill" Lie: The Managing Director eventually settled, framing it as a "goodwill gesture." Make no mistake: this was a forced legal obligation because they had no defense. The Bottom Line After I stood up for my rights, they resorted to blocking me on social media to hide the truth. To target people suffering from hair loss with such disgraceful service and predatory financial tactics is beyond shameful. Avoid this company at all costs. If you are already in a dispute with them, do not back down—pursue legal action immediately, the financial ombudsman was amazing helping me claim my refund back and gave me the correct legal actions to take.
0
CAROL
Verifizierte Bewertung
SharonRose… was super helpful ⭐️⭐️⭐️⭐️⭐️⭐️…
SharonRose… was super helpful ⭐️⭐️⭐️⭐️⭐️⭐️ The wig was fantastic 👌🏻 in every way, would highly recommend 🥇
0
Leah Mighty
Verifizierte Bewertung
Ordered a wig
Ordered a wig, it came and it was beautiful, however the colour didn’t match what I was after. Emailed in regards to a return and they have been so helpful! (Thankyou Sharon). Quick responses and couldn’t offer better customer service! :)
0
Sinead Murphy
Verifizierte Bewertung
Although my purchased didn’t suit me or…
Although my purchased didn’t suit me or the cap was too big, the overall experience was brilliant. Really tried to get a wig to me that would suit me or a colour I wanted. I was sent 2 wigs initially and neither suited or I felt they didnt suit me. I returned them promptly and via special delivery They contacted me to discuss alternatives and although the quality was fantastic it just don’t fit right on my head and I sadly had to return it. Sharon rose was brilliant on the communications and dealt with any queries fast. The hair quality was brilliant and I’m just sad they didn’t fit well and they were closer to where I live otherwise I’d have gone to the salon/shop for a consultation Thank you for the great customer service and advice xx
0
Sarah
Verifizierte Bewertung
Friendly in salon consultation
We had an in salon consultation today for my daughter. We were met with a selection of different lengths, styles to try and talked through the benefits of each. The unit we chose was styled and fitted and we were told how to do this ourselves along with how to wash and care for the unit. My daughter came away feeling confident and pleased with what she chose. Will definitely be back to purchase a 2nd unit very soon. Thanks again .
0
Die Akte
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Ist Zee.elle seriös?
Zee.elle erreicht aktuell 3,7 von 5 Sternen aus 297 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (RG7 4TY Reading, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Zee.elle?
Kundinnen und Kunden bewerten Zee.elle im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 297 Bewertungen. 25 davon stammen aus den letzten 12 Monaten.
Wo hat Zee.elle seinen Sitz?
Zee.elle hat seinen Sitz in RG7 4TY Reading, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Zee.elle gibt es?
Die bestbewerteten Anbieter in der Branche Fachhandel für Haarpflegeprodukte sind allbeauty.com (4,7 von 5), LOOKFANTASTIC (4,6 von 5), The Perfume Shop (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Zee.elle beansprucht?
Nein. Das Profil von Zee.elle ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Zee.elle hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Zee.elle auf Bewertungen?
Zee.elle antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann Zee.elle negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.