Bewertung
4,6
Hervorragend · von 5 Sternen
Sportbekleidungsherstellerzone3.com
ZONE3 Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
600
102 in den letzten 12 Monaten
Sportbekleidungshersteller
86%
Anteil 5-Sterne-Bewertungen
Bewertungen (600)
102 in 12 MonatenIhre Stimme
Erfahrung zu ZONE3 schreiben
Yong
Verifizierte Bewertung
I would never trust Zone3 products…
I would never trust Zone3 products again. My replacement Zone3 Attack goggles malfunctioned in two separate ways after extremely limited use. The anti-fog did not work from the outset and, on only their second use, the external coating began to degrade and flake. During that same use at a triathlon, I developed significant problems with my vision. I attended two hospitals, required follow-up optometry care and was found to have corneal damage. My eye took several weeks to recover. I cannot prove that the goggles caused the injury, but I find it extremely concerning that virtually new goggles malfunctioned in two different ways during the same use in which I sustained corneal damage. Zone3 acknowledged the abnormal external coating degradation but has been unable to establish its root cause. I incurred £66.27 in medication, follow-up eye care and returning the goggles for investigation. Zone3 has refused to reimburse these costs, instead offering £66.27 in Zone3 store credit. Given this experience, expecting me to spend that money on more Zone3 products seems completely inappropriate. Zone3 will only reconsider reimbursement if I obtain medical evidence confirming that the goggles were the “root cause”. I have more than a full-time job and am a GB age-group triathlete. For my own wellbeing, I am stepping away rather than spending further time chasing A&E and Specsavers for retrospective evidence. I find the lack of compassion shown towards a customer following such a distressing experience deeply upsetting. I am extremely disappointed that this is where Zone3 has chosen to leave the matter.
0
Ed Millikin
Verifizierte Bewertung
Best customer service ever received
Had an unfortunate issue with their product, got resolved instantly and fairly. Love their wetsuits!
0
Paul Stevens
Verifizierte Bewertung
Fantastic customer service
I’ve been using Zone3 equipment since I first stepped into triathlon four years ago, and I also have the pleasure of being a Zone3 brand ambassador. However, this review comes very much from my experience as a customer. Recently, a product I had ordered turned out to be out of stock. I was contacted promptly, kept informed throughout, and the customer service team went out of their way to find a suitable replacement. Despite there being a price difference between the two products, Zone3 honoured the price I had originally paid. The whole situation was resolved quickly, professionally and with a genuine focus on making sure I was happy with the outcome. It’s often when something doesn’t quite go to plan that you get the best indication of the quality of a company’s customer service, and Zone3 were excellent from start to finish. Having used their products throughout my triathlon journey, I already know the quality of the equipment, but this experience reinforced the quality of the brand behind it as well. I genuinely can’t fault the service I received and would happily recommend Zone3 to anyone looking for high-quality swimming or triathlon equipment.
0
M M Davies
Verifizierte Bewertung
Zone 3 great customer service
I made an order with Zone 3, which sadly did not arrive due to the failure of Evri’s ability to knock a door. This error resulted in Sheen from Zone3 having to investigate aspects beyond Zone3 control; yet they did so promptly, and with great communication. I’ve yet to receive my order, but have no doubt the items ordered will meet my ask; as the reviews for what I have purchased seem to support my thinking. Outstanding customer service!
0
Ms L A H Dolman
Verifizierte Bewertung
Excellent customer service
Excellent customer service. I ordered two items but only one was delivered. When I emailed customer service & explained they were birthday presents Sheena quickly and efficiently dealt with the issue, cancelling the original order and raising a new order for the missing item. She kept me informed every step of the way and moreover was polite & friendly in her comms with me. I’m very happy with the way this has been handled and hopefully the missing item will arrive in time.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 64 % der negativen Bewertungen.
Alternativen zu ZONE3
Sportbekleidungshersteller-Ranking →Häufige Fragen zu ZONE3
Ist ZONE3 seriös?
ZONE3 erreicht aktuell 4,6 von 5 Sternen aus 600 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (1 Tannery House, Tannery Lane, GU23 7EF Send, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden ZONE3?
Kundinnen und Kunden bewerten ZONE3 im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 600 Bewertungen. 102 davon stammen aus den letzten 12 Monaten.
Wo hat ZONE3 seinen Sitz?
ZONE3 hat seinen Sitz in 1 Tannery House, Tannery Lane, GU23 7EF Send, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu ZONE3 gibt es?
Die bestbewerteten Anbieter in der Branche Sportbekleidungshersteller sind OddBalls (4,7 von 5), Padel Nuestro (3,9 von 5), Fabletics UK (2,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von ZONE3 beansprucht?
Nein. Das Profil von ZONE3 ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann ZONE3 hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet ZONE3 auf Bewertungen?
ZONE3: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann ZONE3 negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.