Bewertung
1,8
Mangelhaft · von 5 Sternen
Ajet Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
32
22 in den letzten 12 Monaten
Fluggesellschaft
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (32)
22 in 12 MonatenIhre Stimme
Erfahrung zu Ajet schreiben
Kahan Baykal
Verifizierte Bewertung
Super fijne maatschappij
Ik heb het super goed ervaren met Ajet. Helemaal geen problemen gehad, goeie service en echt een goeie beenruimte. Daarom zou ik Ajet gewoon aanraden
0
Zübeyir Official
Verifizierte Bewertung
⭐ 1/5
⭐ 1/5 — Terrible Customer Service from AJet I am extremely disappointed with my experience with AJet. I booked a flight from Istanbul to Antalya for myself and my family. I specifically selected and paid an extra £30 for special seats so that we could sit together in the seats we chose. When we arrived at the airport, we were suddenly told that one of the seats was broken and that we could not use the seats we had paid for. I completely understood that a seat can have a technical problem — these things can happen. What I cannot understand or accept is AJet refusing to refund the extra £30 I paid for a service they could not provide. I was told that the seat payment was “non-refundable.” How can you charge a customer for a specific seat, fail to provide that seat because of your own aircraft issue, and then refuse to return the customer’s money? I am not asking for a refund of my flight ticket. I am simply asking for the money back for the special seat service that AJet did not provide. This is extremely poor customer service and completely unacceptable. If AJet cannot provide a service that a passenger has paid extra for, the very minimum they should do is refund that charge. Very disappointing experience, especially when travelling with family. I would seriously think twice before paying AJet extra for seat selection again.
0
Moh
Verifizierte Bewertung
Thieves. Absolutely appalling experience with AJet.
I attempted to check in online well before my flight, but the website repeatedly failed when I tried to enter my UK immigration share code. Because of this, I had no choice but to go to the airport to check in. I arrived at the check-in desk before the published check-in closing time, yet I was refused check-in. I explained that I had been prevented from checking in online because of what appeared to be an issue with AJet’s system, but no one was willing to investigate or help. Instead of offering a reasonable solution, I was told I would have to pay even more money to be rebooked. I couldn’t afford the additional charge, and my request for a refund was refused, leaving me stranded at the airport. This has caused me a massive financial loss. Not only did I lose the money I paid for my original flight, but I was also faced with the cost of buying a new ticket and dealing with unexpected travel expenses. The entire situation has been incredibly stressful and has left me significantly out of pocket. The whole experience left me feeling that the priority was taking more money from customers rather than helping them when something went wrong. The customer service was dismissive, the support was non-existent, and I will never choose AJet again. I strongly advise anyone considering flying with this airline to think carefully before booking.
0
Nesibe Salman
Verifizierte Bewertung
Stay away from Ajet!
Ajet did it again. Stay away from this airline if you’re smart. We booked a transit flight and they didn’t wait for the connected flight. Their response was: we waited exactly 2 minutes for you 🙃. 2 minutes!! We were there 17 min before departure but the first flight was also from Ajet. 2 months ago there was another problem and we had to change 3 airplanes because of problematic planes!! My advice: STAY AWAY.
0
Hafeez Rahman
Verifizierte Bewertung
Very Disappointing Experience with…
Very Disappointing Experience with Turkish AJet Airlines After nearly 40 years of international travel with various airlines, including PIA, Saudi Airlines, Emirates, AirAsia, and others, this was the first time I experienced such poor service. My wife and I were traveling from Cyprus (ECN) to Madinah via Ankara on AJet Turkish Airlines. When passengers started boarding, we discovered that several seats had been double-booked. Passengers who were already seated were confronted by others holding boarding passes for the exact same seats. This created confusion and delayed the flight even further. As a result of the delay, we missed our connecting flight. Instead of providing proper assistance, the airline left us stranded at the airport for approximately 24 hours. Since we did not have a Turkish visa, we were told they could not provide hotel accommodation outside the airport. My wife (60 years old) and I (67 years old) were forced to spend an entire day and night sleeping on benches in the terminal. No resting room, lounge, or suitable accommodation was offered. However, the food vouchers were provided, although minimal but adequate considering the circumstances. What disappointed me most was the complete lack of care for elderly passengers. A missed connection caused by the airline's own operational issues should not result in passengers being left to suffer for 24 hours without proper facilities. Similar incident occurred with my elder brother who was traveling by Turkish Airlines from Germany to Pakistan via Istanbul. Unfortunately, this was one of the worst travel experiences of my life. I hope the airline improves its handling of delayed and stranded passengers, especially senior citizens. ⭐ 1/5
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
TR
Alternativen zu Ajet
Fluggesellschaft-Ranking →Häufige Fragen zu Ajet
Ist Ajet seriös?
Ajet erreicht aktuell 1,8 von 5 Sternen aus 32 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: TR. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Ajet?
Kundinnen und Kunden bewerten Ajet im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 32 Bewertungen. 22 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Ajet gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ajet beansprucht?
Nein. Das Profil von Ajet ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ajet hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ajet auf Bewertungen?
Ajet: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ajet negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.