Bewertung
2,3
Mangelhaft · von 5 Sternen
Enterprise Holdings Inc. Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
43
14 in den letzten 12 Monaten
Mietwagenanbieter
21%
Anteil 5-Sterne-Bewertungen
Bewertungen (43)
14 in 12 MonatenIhre Stimme
Erfahrung zu Enterprise Holdings Inc. schreiben
Fernando Andrades Fernández
Verifizierte Bewertung
Excessive delay in releasing the security deposit
Excessive delay in releasing the security deposit I rented a car from Alamo at Zurich Airport and returned it on 4 August 2026. The rental was properly closed and I received the final invoice showing CHF 0.00 outstanding. Despite this, the security deposit / card pre-authorisation remained blocked for several weeks. My bank confirmed that the release was still pending from Alamo. I had to contact Customer Service several times and open a formal case before the amount was finally released. The deposit has now been returned, but I consider the delay excessive and the post-rental management poor, especially considering that the rental agreement had already been closed with no outstanding balance. The deposit release process should be much faster, clearer and more transparent for customers.
0
Francisco
Verifizierte Bewertung
I have always had a great experience…
I have always had a great experience and service from Alamo Car Rental Zurich Airport when renting cars with all the customer service representatives, specially last time from Marilia who provided me a free upgrade. Thanks very much. I'll continue to rent cars with you.
0
Dar ius
Verifizierte Bewertung
Surprised on every aspect
The pick up was really quick - even when there were a few people in front of me. I really appreciate that you can do pre check-in online. And the car location was very convenient. The biggest issues with car rental are waiting times - and nothing like that happened. Another good thing was that I got similar category car ( even better ), another good service point, since some rentals could give you clearly smaller car then you were hoping . No wasting time at the counter and giving the car back was as easy, just park the car and drop the keys . Definitely hassle free rental was for me
0
Alfredo Campos
Verifizierte Bewertung
Beware of additional charges and alleged damages
Very negative experience – beware of additional charges and alleged damages I rented a car from Alamo at Zurich Airport through an intermediary. My flight was delayed and, when I arrived at the counter, I was informed that the category I had reserved was no longer available. Instead of receiving a free upgrade, I was required to pay CHF 20 per day, for a total of CHF 100. When I returned the car, I handed it back in the same condition in which I had received it, and I have photographs documenting its condition. I explicitly asked the employee whether the car would be inspected and whether I would need to sign any documents. I was told that this was not necessary and that I could simply hand over the keys and continue on my way. After I had already reached the boarding gate, I received a notification alleging damage to the windshield. I do not acknowledge this damage, and I find it particularly concerning that the vehicle was not inspected in my presence. The photographs provided by the company are also not sufficiently clear to prove the alleged damage. Following this situation, I checked other reviews of Alamo Zurich Airport and found several reports from customers describing similar experiences involving alleged damage identified only after the vehicle had been returned. I hope Alamo will seriously review these procedures and resolve this matter fairly. At this point, I cannot recommend this branch.
0
Martin Bourbonneux
Verifizierte Bewertung
Do not rent from this company
Do not rent from this company, I have been scammed at Zurich airport the car had an unreported scratch on the door which I photographed and reported on collection, when I returned the car the scratch was logged by the check in person who said she would have to report it, I had proof it was there on collection and had been reported and away we went, the next day we had an email stating the scratch on the doors was not done by us but they then said there was a scratch on the bumper sent us a poor quality photograph not showing the registration number of the car obviously a stock photo for scamming purposes and demanding payment for repairs,Avoid this company there are plenty of good car hire companies at this airport.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Enterprise Holdings Inc.
Mietwagenanbieter-Ranking →Häufige Fragen zu Enterprise Holdings Inc.
Ist Enterprise Holdings Inc. seriös?
Enterprise Holdings Inc. erreicht aktuell 2,3 von 5 Sternen aus 43 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Vicarage Road, TW18 4YF Staines, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Enterprise Holdings Inc.?
Kundinnen und Kunden bewerten Enterprise Holdings Inc. im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 43 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Wo hat Enterprise Holdings Inc. seinen Sitz?
Enterprise Holdings Inc. hat seinen Sitz in Vicarage Road, TW18 4YF Staines, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Enterprise Holdings Inc. gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Enterprise Holdings Inc. beansprucht?
Nein. Das Profil von Enterprise Holdings Inc. ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Enterprise Holdings Inc. hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Enterprise Holdings Inc. auf Bewertungen?
Enterprise Holdings Inc.: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Enterprise Holdings Inc. negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.