Bewertung
3,9
Gut · von 5 Sternen
Unternehmenanswerthepublic.com
Answerthepublic Erfahrungen
3,9von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
78
24 in den letzten 12 Monaten
Unternehmen
68%
Anteil 5-Sterne-Bewertungen
Bewertungen (78)
24 in 12 MonatenIhre Stimme
Erfahrung zu Answerthepublic schreiben
DARRELL BELL
Verifizierte Bewertung
I am an answer the public customer
I am an answer the public customer. Upon subscribing I realized there was something about the app that was confusing to me. I contacted the support team and Anush immediately recognized my issue and resolved my issue within 15 minutes. Their site is everything they promote. Anush was very professional and as of now I am completely satisfied.
0
Alejandro Cancino
Verifizierte Bewertung
Daniela was fantastic to work with
Daniela was fantastic to work with! She was incredibly responsive, proactive, and kept me updated every step of the way until our setup was fully sorted. Her communication was always clear, patient, and friendly. Truly top-notch customer support—thank you, Daniela
0
EHF
Verifizierte Bewertung
Same horrible experience here as Pawa and many others had…
Same experience here as Pawa (and MANY others it appears) did recently. Pawa provided a great summary and I'm pasting it here, as we have the exact same feelings. "Scam! Don't fall for the free trial - Don't subscribe No reminders before renewal. Nothing. They're clearly counting on people forgetting to cancel so they can charge them. Then when you notice and ask for a refund, they say it's "past the billing cycle" — using that line as an excuse to keep your money instead of actually addressing the refund request. A refund means giving the money back, period. Especially when I have not use the platform — Billing cycle problem is just an excuse they lean on to avoid paying you back what you're owed. Stay far away from this web site. They're banking on the bill cycle to steal your money, and when you catch them, they hide behind a made-up policy instead of just doing the right thing. Don't give these people a cent."
0
Mike Kemper
Verifizierte Bewertung
⭐ Excellent Customer Service That Earned My Loyalty
I actually enjoy taking the time to write reviews for people and companies that provide exceptional service, and this experience absolutely deserves one. I accidentally upgraded my AnswerThePublic account after clicking on a promotional offer and completely forgot that I already owned an Individual Lifetime subscription. I also didn't realize the upgrade would immediately replace my Lifetime plan and charge my card. I contacted support, explained what had happened, and Anush responded quickly with professionalism, understanding, and genuine kindness. He kept me informed throughout the process, investigated the issue, restored my original Lifetime subscription, canceled the accidental annual plan, and processed a full refund. What impressed me most wasn't just that the problem was fixed, but how it was handled. At no point did I feel blamed for making an honest mistake. The communication was prompt, courteous, and customer-focused from beginning to end. Great products are important, but great customer service is what creates loyal customers. Anush and the AnswerThePublic team absolutely delivered, and I'm looking forward to using the platform for many years to come. Thank you again, Anush, for turning what could have been a frustrating situation into one of the best customer support experiences I've had in a long time.
0
Trending Aussie Store
Verifizierte Bewertung
Fraudulent and Poor service
Fraudulent and Poor service. I had no idea that I was on a recurring annual subscription. This is not acceptable to subscribe customers on recurring annual plan. Zero communications about upcoming charges did not help either from awareness perspective. I find this unethical practice. Don’t get trapped into this peeps.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 100 % der negativen Bewertungen.
BR
Häufige Fragen zu Answerthepublic
Ist Answerthepublic seriös?
Answerthepublic erreicht aktuell 3,9 von 5 Sternen aus 78 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: BR. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Answerthepublic?
Kundinnen und Kunden bewerten Answerthepublic im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 78 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Answerthepublic beansprucht?
Nein. Das Profil von Answerthepublic ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Answerthepublic hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Answerthepublic auf Bewertungen?
Answerthepublic: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Answerthepublic negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.