Bewertung
3,4
Durchschnittlich · von 5 Sternen
Mietwagenanbieterautocanhasrentacar.com
Autocanhasrentacar Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
13
7 in den letzten 12 Monaten
Mietwagenanbieter
38%
Anteil 5-Sterne-Bewertungen
Bewertungen (13)
7 in 12 MonatenIhre Stimme
Erfahrung zu Autocanhasrentacar schreiben
Niels K.
Verifizierte Bewertung
Great deal and quick support
When all big companies where out of cars these guys offerered a real fair deal for a week and kept their promise. We where picked up by the airport with a van and some other clients pretty fast after whatsapp contact and the contract in the office went smooth. Although we didn't get the Nissan Juke we booked we got a Skoda Kamiq, which was a fair deal. No deposit needs to be paid and to be honest I did not check the 'small letters' for insurance etc...next time I'll do my homework but, when returning the car all went smooth as well. A quick scan, no issues and ride back to the airport by a very friendly driver!
0
Herr Stephan Glaeser
Verifizierte Bewertung
Besser geht es kaum
Fahrzeug entsprach den Erwartungen. Gesamtes Personal freundlich und hilfsbereit. Hatten am ersten Tag Getriebeschaden. Innerhalb 30 min war ein Mitarbeiter vor Ort um den Schaden zu Begutachten, wir wurden zurück zum Hotel gebracht. Einen neues Fahrzeug stand am nächsten Morgen zur Verfügung. Alles ohne wenn und aber, keine Mehrkosten, gesamter Vorgang sehr freundlich und mit höchster Professionalität. Dieser Autovermieter kann nur Empfohlen werden.
0
João Oliveira
Verifizierte Bewertung
The vehicle had multiple dents
The vehicle had multiple dents, scratches, and signs of damage. Despite paying an extra €15 for airport pick-up and drop-off, the car was not delivered to the airport as agreed. Instead, we were picked up by a shuttle that took us to the rental office, where we had to wait for an hour in the sun before receiving the vehicle due to the number of customers waiting. Our scheduled pick-up time was 9:30 a.m., but we only received the car at 10:30 a.m. When returning the car, I sent them a courtesy message to let them know that I had left it at the airport, following the instructions given to me when I collected it. I then received a phone call saying, “At this time, the car should be returned to the office.” The interior of the vehicle was not properly cleaned. Before handing it over, they only gave it a quick exterior wash at the car wash next to the office. When signing the rental agreement, they refused to mark the existing damage on the inspection form, saying they had a video showing the vehicle’s condition and that I should record my own video if I didn’t feel comfortable. I strongly recommend that everyone take the time to record a detailed video and document everything to avoid any future issues. They didn’t even record the fuel level on the rental agreement, so make sure you document absolutely everything. The whole experience felt like a fast-food operation, where the only priority is to process customers and get cars out as quickly as possible. In addition to our experience, other customers who arrived on the same shuttle as us had serious issues with the condition of their vehicles and had to return them within 15 minutes. The child seats were in a terrible state of cleanliness. Although we did not need one ourselves, we saw them being handed out to other customers in that condition.
0
Gatis
Verifizierte Bewertung
Very disappointing experience with Auto…
Very disappointing experience with Auto Canhas Rent-a-Car. I booked a BMW 116d Diesel (Group D1) for 9 days at a cost of €512. Instead, I was given a Seat Arona 1.0 Automatic (Group S2), a significantly cheaper vehicle that was advertised for €385 for the same rental period. Despite the clear difference in vehicle class and price, no refund or compensation was offered. After discussing the issue with the company, I was asked to return the next day to find a solution. Unfortunately, instead of addressing the problem, I was repeatedly told that the replacement car was in the same group and that an automatic transmission was somehow better than the manual BMW I had booked. Eventually, they agreed that I could keep the vehicle and receive a refund for the difference in price. However, I am still waiting for that refund. My messages and emails have been ignored, and there has been no follow-up from the company. Mistakes can happen, but failing to provide the booked vehicle, refusing to compensate the customer immediately, and then ignoring communications is unacceptable. Based on my experience, I cannot recommend this company.
0
Martin Raymond
Verifizierte Bewertung
Absolute Nightmare
Absolute Nightmare – Avoid This Company At All Costs! I am extremely disappointed and frustrated with the appalling service provided by this car rental company. I strongly advise everyone to look elsewhere if they want to avoid a stressful and dangerous experience. 1. Unbelievably Rude and Unprofessional Staff The customer service was shockingly impolite and disrespectful. Instead of welcoming me, the staff was argumentative and hostile. They tried to gaslight me, aggressively claiming that I had booked the car for hotel delivery rather than airport pickup. This was a blatant lie, as my booking confirmation clearly stated that the vehicle was to be both picked up and dropped off at the airport. They showed zero willingness to help and treated me like I was the problem. 2. Dangerous and Disgusting Vehicle (Seat Ibiza) When I finally received the car—a Seat Ibiza—it was in a tragic, borderline illegal condition. Safety Hazard: The tires were completely bald (smooth), which is an absolute death trap. Mechanical Failures: The oil warning light was flashing on the dashboard from the moment I started the engine, and the car suffered from severe power loss, making it incredibly unsafe to drive, especially on highways. Hygiene: To top it all off, the vehicle was filthy both inside and out. It clearly hadn't been cleaned or inspected before my arrival. Verdict: This company showed an absolute disregard for customer service and, more importantly, human safety. Renting a car with bald tires and engine issues is unacceptable. Save your money, your time, and your nerves—do not rent from them!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Autocanhasrentacar
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Ist Autocanhasrentacar seriös?
Für Autocanhasrentacar liegen bisher 13 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Autocanhasrentacar gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Autocanhasrentacar beansprucht?
Nein. Das Profil von Autocanhasrentacar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Autocanhasrentacar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Autocanhasrentacar auf Bewertungen?
Autocanhasrentacar: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Autocanhasrentacar negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.