Bewertung
1,9
Mangelhaft · von 5 Sternen
Azerbaijan Airlines Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
38
29 in den letzten 12 Monaten
Flughafen
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (38)
29 in 12 MonatenIhre Stimme
Erfahrung zu Azerbaijan Airlines schreiben
Customer
Verifizierte Bewertung
Baggage claim
On 30th of August flight J2 060 Mumbai to Baku was delayed for 1h, because of that we had to hurry to catch the flight for Milan. After reaching Milan in baggage claim we recived only 1 baggage out of 6 so immidiatly we went to the lost and found office to file a complaint in Malpensa airport. now it's been 24h and there is no response fron Azerbaijan Airlines. Please help us because we don't have extra cloths to wear.
0
Zahra Abbasi
Verifizierte Bewertung
Please avoid this scam
I have been trying to contact this airline’s customer service for over a month, and my experience has been appalling. The phone number provided appears to be completely useless. The automated system hangs up, and when you select an option, it seems to register the opposite choice to the one you actually selected. I have also sent multiple emails and repeatedly received the same automated responses, but no actual person ever replies. Their WhatsApp service is exactly the same — automated messages with no meaningful assistance and no way to speak to a real customer service representative. Based on my experience, they do not appear to have a functioning customer service department at all. It feels like a fake front designed to give the impression that support is available when, in reality, there is no genuine assistance. After more than a month of trying every contact method they provide, I have received no proper help whatsoever. I would strongly advise anyone considering booking with this airline to be extremely cautious. The whole operation has left me feeling that the customer service is nothing more than a phoney front.
0
Mehdi
Verifizierte Bewertung
I had flight from Baku to Cyprus and…
I had flight from Baku to Cyprus and its been 3 weeks I haven't received my baggage. They didn't help me yet and they wasted alot of my time with exchanging emails. They even charged me 90€ for my small 10 kilo baggage at the Baku airport and still no sign of my baggage. So poor and not trusted airline
0
Giulia Manzione
Verifizierte Bewertung
Esperienza terribile
Esperienza terribile. Volo baku-tblisi, ci hanno fatto attendere oltre 2 ore e mezza in aereo prima della partenza. Una volta partiti dopo più di mezz’ora di volo l’aereo torna indietro causa mal tempo. Dunque ritornati a Baku ci fanno rifare i controlli, ci danno un misero targhettino giallo di riconoscimento é una bottiglietta d’acqua. In tutto ció era notte fonda, abbiamo dovuto aspettare fino alle 6 del mattino per ripartire. Un viaggio che doveva durare 1 h e partire alle 23.20 si é trasformato in un viaggio di una notte intera, nella scomoditá più totale e nella inesistente chiarezza dei fatti.
0
Stuart Boate
Verifizierte Bewertung
I have been using AZAL now for 20…
I have been using AZAL now for 20 years, I was really happy to see the Dreamliners come in to service in 2012. AZAL was one of the early customers for this aircraft. However, since then, they have just been worked hard and are really in need of new cabins and IFE. I have used both Dreamliners over the last 3 months and both have a lot of screens that do not work, (In all three classes) and the onboard entertainment wifi is no better. Come on AZAL the inside and outside of the aircraft need more than a quick wash. I even had the misfortune of getting a seat with a broken squab so ended up sitting not facing forwards but about 15 degrees off to the right. Watch out for 19C! Staff wise and ground service, a huge thank you. Very good and I find always friendly and nice.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
AZ
Alternativen zu Azerbaijan Airlines
Flughafen-Ranking →Häufige Fragen zu Azerbaijan Airlines
Ist Azerbaijan Airlines seriös?
Azerbaijan Airlines erreicht aktuell 1,9 von 5 Sternen aus 38 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AZ. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Azerbaijan Airlines?
Kundinnen und Kunden bewerten Azerbaijan Airlines im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 38 Bewertungen. 29 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Azerbaijan Airlines gibt es?
Die bestbewerteten Anbieter in der Branche Flughafen sind Ryanair (1,3 von 5), Priority Pass (2,0 von 5), easy Parking - parcheggio ufficiale Aeroporti di Roma (3,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Azerbaijan Airlines beansprucht?
Nein. Das Profil von Azerbaijan Airlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Azerbaijan Airlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Azerbaijan Airlines auf Bewertungen?
Azerbaijan Airlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Azerbaijan Airlines negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.