Bewertung
3,4
Durchschnittlich · von 5 Sternen
Ferienunterkunftsvermittlungbanyantree.com
3,4von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Ferienunterkunftsvermittlung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mohamed Althawadi
Zero flexibility and terrible management. They refused to refund my booking even after I reached out to explain the circumstances. A brand like Banyan Tree Phuket should understand that "luxury" includes the way you treat people, not just the villa. Very disappointing experience. Save your money and book somewhere that actually values its customers.
Jennifer Teasdale
We booked Banyan Tree Mayakoba for our 25th wedding anniversary believing their glossy promises of luxury, sophistication, and impeccable service. What we actually endured was nothing short of a disaster that left us furious and deeply disappointed. The resort sold us outright lies in the form of a “luxury sunset cruise" and "Mayan Adventure snorkeling experience.” In reality, one was a cheap, tacky booze cruise that had nothing remotely “luxury” about it. The other, there was no snorkeling at all - we were literally told to hold our breath underwater while the guide discouraged the use of snorkels. It was insulting, degrading, and frankly unbelievable that Banyan Tree would attach its name to something so shoddy. This was supposed to be the highlight of our anniversary trip - instead, it ruined it. When we voiced our disappointment, the “solution” was laughable - vouchers for more tours. As if the answer to being conned and humiliated on our anniversary was to throw us back into the same garbage experiences they profit from. There was no accountability, no care, no genuine apology. Just a shrug and a pathetic gesture that only rubbed salt in the wound. And the property itself? Far from the five-star sanctuary they pretend to be. The villa pool looked tired and neglected, we were subjected to a noisy gas leaf blower due to next door leaving, which impacted the calming, relaxing experience we expected, the food/spa is seriously overpriced, even for a place sellng itself as 'luxury'. For a stay that cost us well into the five figures, we were treated like nothing more than walking wallets. Banyan Tree Mayakoba is not luxury. It is false advertising wrapped in slick marketing, taking advantage of guests who expect better. We walked away feeling cheated, insulted, and robbed of an experience that was supposed to be meaningful. We will never set foot in another Banyan Tree property again. And if you value honesty, respect, and receiving what you pay for, neither should you.
Irene Rooney
Fantastic location, amazing restaurants, good selection for buffet breakfast, but the service of staff outstanding each and every one, exceptional, only complaint items in mini bar out of date by 3 months
karen
Took my 17year old granddaughter to Banyantree in the Maldives. We had such an amazing experience, the island was beautiful our bungalow was 1st class it was cleaned and freshened twice a day. The island was spotlessly clean, the food was delicious. But what made our holiday was the amazing staff they were so professional and helpful, they always had a smile and really happy to help. I would definitely recommend Banyan Tree Vabbinfaru for a luxury restful holiday.
Alexander Schantz
Nach anfänglichen Schwierigkeiten mit der Best Price Garantie des Hotels wurden alle Missverständnisse geklärt. Das Hotel Banyan Tree steht voll zu seinen Versprechungen immer den besten Preis zu gewähren. Ich bin sehr zufrieden und freue mich auf den Aufenthalt.
Typische Antwortzeit unter 24 Stunden.
Für Banyan Tree Hotels & Resorts liegen bisher 6 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Upper Bukit Timah Road 211, 588182 Singapore, FR) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Banyan Tree Hotels & Resorts hat seinen Sitz in Upper Bukit Timah Road 211, 588182 Singapore, FR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Ferienunterkunftsvermittlung sind Jet2holidays (4,2 von 5), Agoda (3,7 von 5), Refund Protect (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Banyan Tree Hotels & Resorts ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Banyan Tree Hotels & Resorts hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Banyan Tree Hotels & Resorts: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.