Bewertung
3,1
Durchschnittlich · von 5 Sternen
Einkaufen & Modebeautifulhalo.com
3,1von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Einkaufen & Mode
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mr Norman Revill
we ordered a brass pendulum lamp for the porch, it took 5 weeks to arrive and when we unwrapped the box the glass was broken and the electric wires were all exposed. we then tried to return the lamp and battled with their AI email system for weeks, we finally gave in and accepted a 25% refund, which never arrived, and for us to keep the lamp, £350 lost. This company is Chinese and a bloody shambles, I strongly advise you not to buy from this company, this is the worst experience I have had buying on line.
Emma Vogelmann
Ordering from Beautiful Halo has been the worst online shopping experience I’ve ever had. I ordered a lamp that looked stylish and well-made on the website. It took more than a month to arrive, with no tracking information provided. When it finally did arrive, it was badly scratched, incredibly flimsy, and looked nothing like the photos. The materials were cheap, the design was sloppy, and it felt unstable and unsafe to use. I contacted customer service and received a series of dismissive, copy-and-paste-style responses. They refused to take any responsibility, and instead offered a 5% refund — which amounted to just a few pounds — and told me they would send a “surprising gift” as compensation. Unsurprisingly, the gift never arrived, and neither did a proper solution. They would not arrange a return, replace the item, or issue a full refund. After weeks of going in circles, I had to escalate the dispute through PayPal — something I have never had to do with any other online purchase. It’s clear that Beautiful Halo relies on misleading product images, substandard quality, and deliberately obstructive customer service to avoid issuing refunds or accepting returns. Their so-called “resolution” was insulting and made it clear they don’t value customers at all. I wish I had read the reviews before ordering. Avoid this site at all costs.
Penny Benjamin
we found a beautiful light with different sizes for our kitchen. the lights lasted from ORDER DATE: Wednesday 20 July, 2022 STATUS: Shipped Until October 2024, and 2 of the 3 lights (the most expensive ones) no longer work, they require LED Drivers model numbers which I cannot find. Help from their service/parts department is disappointing, here it is December 2024 and I am still waiting for them to find the parts and give me a price. If anyone knows where I can get MODEL DF80-120W & MODEL DF 40-80W please let me know.
Brendan
Do not shop with this company. They sent me over damaged products and when I asked for a full refund they refused me for weeks saying that they would offer me a 10% refund and for me to keep the faulty lights. They then decided they would only give me a 100% refund once I have them a 5 star review and would only authorise it once I showed them evidence of the review. Terrible company and terrible customer service.
JoyD
Bought 6 ceiling lights in this order, one was faulty. Advised BH that I needed a replacement as the Electrician had confirmed it was faulty and couldn’t be installed. They have agreed to replace it, and I’m waiting for advice of despatch. All the other lights are installed and look lovely. Very pleased with the service so far
Typische Antwortzeit über einer Woche.
BeautifulHalo erreicht aktuell 3,1 von 5 Sternen aus 244 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten BeautifulHalo im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 244 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Beautystore (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von BeautifulHalo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BeautifulHalo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
BeautifulHalo: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.