Bewertung
4,0
Gut · von 5 Sternen
Fahrradgeschäftbobbinbikes.com
4,0von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
169 in den letzten 12 Monaten
Fahrradgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Claire
Excellent service and beautiful bike, very happy customer
sarah koyas
Fits perfectly, delivered very quickly, I’m very happy with my purchase
Sarah
EDIT: A RESPONSE HAS BEEN MADE ASKING ME TO CONTACT CUSTOMER CARE. I HAVE DONE THIS NUMEROUS TIMES WITH NO RESPONSE. I bought this order a few months ago and we've had a few problems with it. 1. The back tyre has deflated numerous times since day 1 2. The brake wire has cut my daughter's leg 3. The front wheel got stuck in the pump and when pulling this out, the tube also came out, so the bike is now not rideable. My daughter has literally had this bike for less than 6 months and we've never had issues like this before with a bike. It's under warranty, I've tried to call the company, line cut off. Tried emailing, no responses. Tried Facebook messenger, they replied saying 'someone will be in touch' they never were. They also haven't replied to any further messages. This is appalling service and I will be taking this further. The bike has literally been used a handful of times.
Rich
Poor quality control and lacking customer service skills Purchased a pink bike for our 3 year old granddaughter for Christmas 2025 on Christmas eve started to assemble the bike and 2 parts were damaged customer service eventually replied in the January ok Christmas shut down understandable to send pictures of damage and 4 weeks approximately a second reply no spare parts be with you in a few weeks this went on and on and on with same excuses of no spares 8 months later 1 of the spare parts in stock after submitting issue to Trading Standards conveniently to be told it’s shipped tracked supposed to be next day 3 days later still not here contact customer service and told will contact local delivery office but was told they take 24hours to reply 24 hours pass nothing so I contacted local delivery office and i get a reply in 10 minutes thats even at 6pm so not 24 hours to be told its not been dispatched to them for delivery. So back to customer service again and was told we did send it will send another. Arrived and what a surprise no quality control as it arrived damaged and now waiting for whole replacement for me to remove the parts i need as they can not be bothered to do this themselves. And not even a mention at all with regards to any gesture of good will all though this has so far been dragging on for 8 months They advertise quality bikes but there more like reconditioned bikes think twice before ordering use local stockist as customer service should be better
Pinar
fast delivery, good packaging and good price. thanks
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Bobbin® erreicht aktuell 4,0 von 5 Sternen aus 835 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Bobbin® im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 835 Bewertungen. 169 davon stammen aus den letzten 12 Monaten.
Bobbin® hat seinen Sitz in London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Fahrradgeschäft sind Deporvillage (4,2 von 5), GO Outdoors (4,6 von 5), Bobleisure (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Bobbin® ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bobbin® hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Bobbin®: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.