Bewertung
1,5
Schlecht · von 5 Sternen
Flugsuchmaschinebritishairways.co.uk
Britishairways Erfahrungen
1,5von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
33 in den letzten 12 Monaten
Flugsuchmaschine
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
33 in 12 MonatenIhre Stimme
Erfahrung zu Britishairways schreiben
Marius Dumitru
Verifizierte Bewertung
Unacceptable Delays, Aircraft Swap, and Poor Passenger Care
II am extremely disappointed with my experience flying British Airways today on what should have been a straightforward flight from London Heathrow to Bucharest. Our flight was scheduled to depart at 13:45, but after boarding the aircraft on time, we were kept waiting on board for a prolonged period. We were then informed that the aircraft was out of service due to a technical issue ("didn't flow no more") and that we would have to disembark and change planes. It is now 15:47—over two hours past our scheduled departure time. While we have finally been transferred to another aircraft, the handling of passenger care throughout this delay has been unacceptable. Despite sitting on the ground for hours through the delay and plane swap, British Airways has offered no food or refreshment vouchers in compensation, providing nothing more than bottled water. A technical delay is frustrating enough, but the lack of basic customer care and refreshment during an extended disruption makes for a very disappointing experience. British Airways needs to significantly improve how they look after passengers when things go wrong.
0
George G
Verifizierte Bewertung
British Airways website and app
The British Airways website and smart device app are easily the worst of any world-wide airline. This has been ongoing for years! Simply a smack in the face for passengers
0
Johnny Mc
Verifizierte Bewertung
Appalling site.
Booked a BA flight. When tried to "manage booking" to choose seats got error message. Gave up. Appalling site.
0
Fiona Matthews
Verifizierte Bewertung
Flight was cancelled due to cabin crew…
Flight was cancelled due to cabin crew being drunk,passengers were lied to at the very last moment,we were told it was a technical problem. This happend flying from Barbados to Heathrow on the 19th August and the 4 crew members were suspended WHY were they not sacked on the spot???
0
Holly Barany
Verifizierte Bewertung
Misplaced passport and Boarding pass
My name is Holly Barany. I was booked on BA159 from London to Bermuda on Saturday August 1st. We were connecting from Geneva and had limited time to get to Terminal 3 for our flight. We went through security and headed to the gate which was a very long way away. The flight began boarding and I realized I did not have my passport or boarding pass. They must have been misplaced at security. The ground staff (every one of them)on that day were amazing. I wish I had taken their names but hopefully you can find out. They went above and beyond to get my passport in time for me to board and they also kept me calm. I am so very grateful and wanted to be sure and acknowledge the incredible service and care I received. I managed to be the last passenger on board escorted by security. All in all what may have been a truly stressful situation was averted by excellent and professional ground staff. Further made awesome by the stewardess named Victoria who served me in Club World. Thank you British Airways and team.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Britishairways
Flugsuchmaschine-Ranking →Häufige Fragen zu Britishairways
Ist Britishairways seriös?
Britishairways erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Britishairways?
Kundinnen und Kunden bewerten Britishairways im Schnitt mit 1,5 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 33 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Britishairways gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,4 von 5), Opodo (4,2 von 5), Volotea (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Britishairways beansprucht?
Nein. Das Profil von Britishairways ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Britishairways hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Britishairways auf Bewertungen?
Britishairways: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Britishairways negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.