Bewertung
1,4
Schlecht · von 5 Sternen
Mietwagenanbieterbudgettruck.com
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mike
Extremely disappointing experience at Orlando Airport. We had a reservation and still had to wait an unacceptably long time to get our car. The most frustrating part was watching customers without reservations being helped before those of us who had booked in advance. What’s the point of making a reservation if it doesn’t save you any time or guarantee better service? The entire process was disorganized and inefficient. A reservation should mean something, but clearly it doesn’t here. I would seriously reconsider renting from this location unless you have hours to waste waiting in line.
Tshirt Designs
Avoid Budget Truck Rental at ALL Costs Never rent a truck from Budget Truck Rental. This company should be held accountable for what feels like outright fraud. We reserved a 26-foot truck for our out-of-state move two months in advance and received confirmation. A week before the move, we even went in person, and they verified the reservation and assured us the truck was secured. Then, just four days before our move date, they suddenly canceled the reservation, claiming there were no 26-foot trucks available within a 100-mile radius. They had two full months to fulfill the booking and did nothing. They offered us zero alternatives, compensation, or even an apology just a casual “oh well.” We were forced to scramble and luckily found a last-minute moving company, but we’re now paying significantly more than the original truck rental would have cost. Budget should be required to cover the difference for completely failing to honor their commitment. We strongly urge everyone to avoid Budget Truck Rental and Budget Car Rental. They cannot be trusted to honor reservations and repeatedly screw over customers. This needs to be addressed with a class action lawsuit. Horrible, unreliable company, don’t waste your time or money with them.
Majid
I would rate as zero if it was possible. We used the 16 ft truck for moving interstate. The cabin and cargo has a lot holes and on the way we got soaked. The USB place was fake and inside of it was nothing so you cannot listen or use your map as your phone cannot be charged. Nowadays there is no gate on the toll ways so cameras capture it and then budget truck will send you many times higher bill than expected which in our case they charge us $100 for just tolls. Be aware thar you cannot return the truck after hours in 90% of their places. If you reserve the car cargo they do not even know how to connect the trailer to the truck.
James caccaviello
If you want to deal with a company that is so incompetent that they'd make a good skit for Faulty Towers, these guys are fit the bill. I had to transport garage door panels 3080mm long, and asked for their van with a 3400mm long tray. They take me to a small truck with an enclosed rear. I take one look at it and say : "That looks like it's 3000mm at best." The staff member assures me it's 3400mm long. I stepped it out, and again said that i doubt it's longer than 3000mm. He again assured me that the tray was 3400mm long. I siad it better be, because i didn't want t owate my time driing to Dandenong South and back if the panels didn't fit. I get to Dandenong Sth, and sure enough i have an 80mm over hang, and am unable to shut the rear doors. I take the truck back and the staff member appologies and organises a suitable vehicle for the following day. I make it clear that i will not be paying a cent for the truck that wasn't long enough, pointing out that it was even written in their notes that i had items 3080mm long to transport. I get there the next day, and then i meet the manager who i will refer to as Captain Calamity who informs me that i will have to pay for the truck from the previous day becaue i did 70km in it. This is for the trip i made for nothing because they don't know the length of their own vehicles. I point out that the 70km was a waste of my time because the vehicle wasn't long enough for the job, despite the assurances of the staff member standing mute right next to him. I hold them they could stick the second rental and that if they billed my account it would end up in VCATT. I then end up with a situation where the doors aren't delivered to site, and my client is demanding a refund of the $12,000 of doors. I now have 4 single garage doors sitting in storage the client won't take, so this case will now go to VCATT for what these clowns have billed, plus the price of the doors, plus my wasted time driving a truck not fit for purpose half way across Melbourne. Good luck talking your way out of this one in front of a magistrage idiots!
Taquila Smith
I made my reservation with Budget online for a pickup date of May 25th at the Horn Lake, Mississippi location. Upon arriving, the location was completely closed. I immediately contacted customer service and was informed that all Budget locations were closed. This was extremely frustrating, especially since I had already called the location beforehand to verify they would be open due to the holiday on the 25th, and I was specifically told they would be operating. I then contacted customer service again seeking assistance and asked to have my concern escalated to a supervisor. I was told the supervisor was unavailable at the time, but that I would receive a callback after 12 p.m. Unfortunately, no one ever returned my call. When I called back myself, the only information I was repeatedly given was that all locations were closed, with no real solution or assistance offered. This situation caused a major inconvenience during my move and created unnecessary stress and delays. The lack of communication, inaccurate information, and poor customer service experience were very disappointing. Based on this experience, I would never use Budget again and would not recommend them to others.
Budget Car Rental erreicht aktuell 1,4 von 5 Sternen aus 46 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Budget Car Rental im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 46 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind Locauto Group (4,7 von 5), billiger-mietwagen.de (4,3 von 5), Bargain Car Rentals Australia (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Budget Car Rental ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Budget Car Rental hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Budget Car Rental antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.