Bewertung
2,0
Mangelhaft · von 5 Sternen
Carwiz Croatia Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
63
33 in den letzten 12 Monaten
Mietwagenanbieter
17%
Anteil 5-Sterne-Bewertungen
Bewertungen (63)
33 in 12 MonatenIhre Stimme
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Ian Clark
Verifizierte Bewertung
Never again- tried to charge me for a…
Never again- tried to charge me for a scratch that was simply nothing to do with me. I had the feeling this was a regular tactic of theirs.
0
Simon Dodson
Verifizierte Bewertung
Just come back from Split
Just come back from Split, Croatia and although the car was fine they tried to hard sell us extra insurance for circa £350 extra. It was only for 10 days but as others have said they try to scare you by saying the insurance you have isn’t good enough. Pure up selling. Regarding cleaning they also tried to charge us €20 extra so we could bring it back unclean or ‘it could be €25’ if not. Another attempt at upselling. We cleaned it and agreed with the man in the lot that everything was fine. HOWEVER as we walked to the airport we were sent an email saying we were being charged an extra €25. We immediately went to desk, complained, particularly about the blatant lying and the charge was rescinded.
0
A Jennings
Verifizierte Bewertung
Avoid Avoid Avoid
Simply - don’t use this company - they will ruin your trip. Extra fees with no paperwork to support them. Totally unsuitable cars. Extortionate charges for tiny scratch that UK rental cos disregard as wear and tear . Eg €700 for an edge of door knocking against a wall only small paint scratch. They charge your card and keep your deposit €2200 for weeks despite all charges paid . I’m expecting to reach out to Amex to get mine back from them. And they simply don’t care about all this.
0
Lawrence
Verifizierte Bewertung
⭐ 1/5
⭐ 1/5 Very disappointing experience with CARWIZ. I would not rent from them again. When we arrived to collect the car, there were four separate groups of customers at the desk, and every single group seemed to be having an issue or making a complaint. That should have been our first warning. We had already purchased rental insurance, but there was significant pressure at the desk to buy CARWIZ’s own full insurance. We were told that without their insurance, we would need a police report in the event of any damage. While I understand rental companies have procedures around accident documentation, the whole conversation felt much more like an attempt to upsell their insurance than a helpful explanation of the policy. I had unfortunately forgotten my credit card and only had a debit card. My partner was also named on the rental agreement and had a valid credit card, so we asked whether the booking could simply be changed to his card. This was refused. Again, the solution we were repeatedly pushed towards was purchasing their additional insurance. We were also told there would be a €15 cleaning fee, something I have rarely encountered when renting a car. Ironically, when we eventually received the vehicle, the interior was not particularly clean in the first place. The collection process took around ONE HOUR. In my experience, collecting a pre-booked rental car normally takes around 10–15 minutes. Finally, we specifically booked and paid for a Fiat 500 because we wanted a small car. We were told that neither a Fiat 500 nor a similar small vehicle was available and were instead given a much larger car, which we specifically did not want. Overall, the entire experience felt focused on finding ways to add extra charges and sell additional insurance rather than simply providing the car and service we had booked and paid for. Long wait, unexpected cleaning charge, very aggressive insurance upselling, and not even the vehicle category we booked. Unfortunately, based on our experience, I cannot recommend CARWIZ.
0
Eric Anne
Verifizierte Bewertung
À fuir!!!
A fuir: une arnaque!!! Dès votre arrivée, des suppléments sont chargés comme le nettoyage de la voiture, le passage sur les îles,… Ensuite, ils ne font pas d’état des lieux à l’arrivée, par contre au retour, ils vous imputent la moindre petite gratte à des prix astronomiques, c’est tout simplement du vol!!!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Alternativen zu Carwiz Croatia
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Ist Carwiz Croatia seriös?
Carwiz Croatia erreicht aktuell 2,0 von 5 Sternen aus 63 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Ulica Roberta Frangeša-Mihanovića 9, 10000 Zagreb, HR) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Carwiz Croatia?
Kundinnen und Kunden bewerten Carwiz Croatia im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 63 Bewertungen. 33 davon stammen aus den letzten 12 Monaten.
Wo hat Carwiz Croatia seinen Sitz?
Carwiz Croatia hat seinen Sitz in Ulica Roberta Frangeša-Mihanovića 9, 10000 Zagreb, HR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Carwiz Croatia gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Carwiz Croatia beansprucht?
Nein. Das Profil von Carwiz Croatia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Carwiz Croatia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Carwiz Croatia auf Bewertungen?
Carwiz Croatia: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Carwiz Croatia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.