Bewertung
1,8
Mangelhaft · von 5 Sternen
Lieferwagenvermietungeuropcar.at
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
7 in den letzten 12 Monaten
Lieferwagenvermietung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
anthony keates
I got there and got the hard sale about insurance, I decided to take it out, 800 Euros!! when I returned the guy started his inspection, MY GOD I said we have full insurance!! he said I will still check, then BANG he said found a scratch on the bumper, really, told me I will be charged even though I had the full insurance, and refused to give me back the 100 Euro Fuel deposit, I go to Innsbruck 4 times a year, you lost my business complete shower of Idiots
Sigrid Spiegelhauer
We had pre-booked and paid for a car, but when we arrived, they had no cars left. Now we’ve spent money getting there and wasted time during our vacation—all so we now don't have the car we had planned and paid for
Eissa Saaida
WARNING: SCAM AND HIDDEN FEES! DO NOT RENT HERE! Our group rented a total of three vehicles from Europcar for our vacation. To ensure absolute peace of mind, I specifically purchased their most expensive, fully comprehensive premium protection package with zero deductible. After about a week of rental, I returned my VW Tayron in absolutely perfect condition. There was not a single scratch on it, the gas tank was completely full, and I had driven very few kilometers during the trip. Despite all this, and despite paying for full coverage, they charged my credit card an additional 60.60 EUR for a fabricated Special Cleaning fee. The alleged damage? A few dry breadcrumbs left on the back seat by my kids. There were absolutely no stains, no liquid spills, and zero actual damage to the interior. It was nothing more than standard wear and tear that takes exactly two minutes to vacuum. When I disputed this ridiculous charge, their customer service completely ignored common sense, hiding behind automated copy-paste replies. They even attached their own photos that clearly showed nothing but dry crumbs! This is a disgraceful tourist trap. They use these fake cleaning penalties to squeeze extra money out of honest customers, hoping you will just pay and give up. A supposedly reputable global brand should not resort to such cheap extortion tactics. Do yourself a favor and rent from a trustworthy company that doesn't penalize you for normal usage. I will never use Europcar again, and they have permanently lost our group as returning customers.
Amir Rafaely
Headline: Beware of unjustified €60 "special cleaning" fees! Review: We rented a VW Passat Station Wagon from Europcar Austria. We were a group of four seniors who kept the car meticulously clean throughout our trip. To our shock, we were hit with a €60 "special cleaning fee" upon return. The car was spotless, and this charge is a complete scam. We strongly suspect we were targeted unfairly by the local staff. When we asked for proof, none was provided. Terrible customer service and dishonest business practices. Think twice before renting from Europcar Austria! Amir Rafaely לא להתקרב לחברת ההשכרה Europcar בוינה!!!
Kevin Lilje
Vehicle was new and clean. Pickup and return was easy and smooth. HOWEVER customer service when we experienced a problem was appalling. Every number used ended up at the dame call centre who was unable to do anything other than provide an email. Our car was out of action for over 2 days while we attempted to get hold of anyone to assist. Eventually managed to get someone at the pick-up place who then did help. They were very good. What is the point of providing emergency contact numbers that go to a call centre with people NOT empowered to provide any service
Typische Antwortzeit unter 24 Stunden.
Laut Impressum
Für Europcar liegen bisher 13 öffentliche Bewertungen vor (1,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Ter Boulevard Berthier 7, 5017 Paris, Österreich) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Europcar hat seinen Sitz in Ter Boulevard Berthier 7, 5017 Paris, Österreich. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Lieferwagenvermietung sind Locauto Group (4,8 von 5), Europcar España (1,8 von 5), Europcar Portugal (1,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Europcar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Europcar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Europcar: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Europcar (Paris) sind über das Firmenbuch einsehbar.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.