Bewertung
4,3
Gut · von 5 Sternen
Zugticketverkaufsstellehighspeedtrains.com
High-Speed Trains Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
147
147 in den letzten 12 Monaten
Zugticketverkaufsstelle
70%
Anteil 5-Sterne-Bewertungen
Bewertungen (147)
147 in 12 MonatenIhre Stimme
Erfahrung zu High-Speed Trains schreiben
Wojciech Romański
Verifizierte Bewertung
Not a pleasant experience.
They couldn't find two seats next to each other on the train at the time we originally wanted. We booked a 8:00 AM train, but they changed the departure time twice, eventually moving us to 6:30 AM and forcing us to completely rearrange our morning plans. On top of that, highspeedtrains.com assigned us seats in completely different parts of the train, even though we could clearly see that there were still available seats next to each other in the same carriage. In the end, we bought the tickets ourselves directly through the official website - cheaper, easier, and without any issues. We then tried to get a refund for the overpriced, separate seats booked through highspeedtrains.com, but they refused. As a result, we ended up having to pay for four tickets instead of two. Avoid highspeedtrains.com at all costs. Overpriced, inflexible, and an absolutely terrible experience. I would strongly recommend booking directly through KORAIL instead. EDIT: After a lengthy email exchange with the provider, they eventually agreed to issue us a full refund for the tickets. I have therefore increased my rating from 1 to 3 stars. That said, the overall experience was still unnecessarily frustrating. Although their website does have a "Refund" option, it was not available for our tickets, so we had no way to request a refund directly through the website. It took multiple emails to customer support, including informing them that we were prepared to pursue a chargeback, before they finally agreed to refund us. I appreciate that the matter was ultimately resolved, but given the inconvenience, repeated schedule changes, and the amount of effort required to obtain a refund, I don't feel a higher rating would be justified.
0
Maja
Verifizierte Bewertung
I booked a ticket from Copenhagen to…
25th august 2026 Speed Trains was very interessdet so solve the problem and finding out how it has happened. This gave me a good impression of how the company works and I like to change my review and give them a better rate. I booked a ticket from Copenhagen to Gothenburg. One day before departure I got again the confirmation for my booking and the tickets. The day I wanted to travel there was no train! There were constructions and the railcompany confirmed me, that they have informed highspeedtrains in advance. But they did not inform me! I have lost the train in Copenhagen and than the connection by bus in Gothenburg. So I had many difficulties and troubles and I arrived at the camp I was joining with a delay of four hours and I missed the initial start. And for all this I have paid more while booking trough highspeedtrains. Never again!!
0
Overcharged in Sydney
Verifizierte Bewertung
OVERCHARGED! I inadvertently landed on this offshore…
I inadvertently landed on this offshore website, and being based in Sydney, ended up paying $176 for a $109 ticket to Melbourne ... a ticket I could buy myself by walking 100m up the road to Central Station or booking through NSW Rail. This amount was not visible on my ticket nor on my receipt, only on my bank account. I was concerned it was a SCAM ... upon checking with Central, the ticket was valid. What is real, is this exorbitant overcharge. I have requested a refund from High-Speed Trains, but judging from other reviewers with exactly the same issue, do not fancy my chances. Not transparent in the least - why would ANYONE pay an additional change of $67 on a $109 ticket? Please refund my money!
0
Tine
Verifizierte Bewertung
Finger weg: Abzocke
200 Euro bezahlt für Tickets, auf denen insgesamt ein Fahrpreis von 96 Euro aufgedruckt ist.
0
Mike Lake
Verifizierte Bewertung
DO NOT USE THIS SERVICE!
DO NOT USE THIS SERVICE! This thrid-party service will charge you double the amount than the actual ticketed price. I attempted to cancel the ticket and get a refund but was only given 90% of the purchase price back. This service is extremely predatory! Book your train tickets DIRECTLY with the carrier!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu High-Speed Trains
Zugticketverkaufsstelle-Ranking →Häufige Fragen zu High-Speed Trains
Ist High-Speed Trains seriös?
High-Speed Trains erreicht aktuell 4,3 von 5 Sternen aus 147 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (432, Triq Fleur de Lys, Suite 1, BKR 9061 Birkirkara, MT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden High-Speed Trains?
Kundinnen und Kunden bewerten High-Speed Trains im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 147 Bewertungen. 147 davon stammen aus den letzten 12 Monaten.
Wo hat High-Speed Trains seinen Sitz?
High-Speed Trains hat seinen Sitz in 432, Triq Fleur de Lys, Suite 1, BKR 9061 Birkirkara, MT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu High-Speed Trains gibt es?
Die bestbewerteten Anbieter in der Branche Zugticketverkaufsstelle sind eDreams (4,4 von 5), Trainline (3,6 von 5), Rail Europe (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von High-Speed Trains beansprucht?
Nein. Das Profil von High-Speed Trains ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann High-Speed Trains hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet High-Speed Trains auf Bewertungen?
High-Speed Trains: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann High-Speed Trains negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.