Bewertung
4,0
Gut · von 5 Sternen
4,0von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
230 in den letzten 12 Monaten
Reise-Aggregator
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sandro Gomes
The experience was perfect . From searching for the camper to planning the itinerary, I didn't have any issues. The app is very intuitive and clear, and there is support available to help if you have any questions—with options in multiple languages. I recommend it to everyone.
Jan
The company provides clear guidance and information.
Nadine
⭐ 1 STAR – Extremely disappointing experience with Imoova We booked our campervan relocation through Imoova, and our experience was extremely disappointing. We were travelling from Australia to New Zealand, and just 3 days before our trip, our booking fell apart. Our flights were already paid for and our entire holiday had been planned around having the motorhome. Despite having paid for the booking, we were left scrambling to find another vehicle at the last minute. Most motorhomes were already booked, so we had to find a JUCY campervan through Happy Travels instead. Because of this, we had to spend additional money on hotels, takeaway food, a different vehicle and changes to our ferry arrangements. We had also already arranged our ferry based on the original motorhome and had to cancel and rebook it. Happy Travels gave us $100 off the new ferry, which we appreciated, but the whole situation caused unnecessary stress and expense. The biggest issue was the lack of support and communication when we needed Imoova to help resolve the situation. We were travelling internationally in just three days and needed clear answers, but instead we were left trying to fix everything ourselves. We are still waiting for our full refund. This was supposed to be a family holiday, but the way this booking was handled caused us significant stress and unexpected costs. I would not recommend Imoova based on our experience. If you’re considering using Imoova, I strongly recommend keeping screenshots of your booking, payments and every communication, and making sure your vehicle is fully confirmed before committing to flights and other non-refundable travel arrangements. ⭐ 1/5 – Extremely disappointing. We would not use Imoova again.
Peter Gunn
First time Imoova user. What worked well: Great value for money Easy to book Good staff attitude once contacted Good response to feedback. Not so good: Communication - between supplier/Imoova and us created uncertainty the contract would happen. Slow responses/lack of staff picking up phone Mystery vehicle - an older small SUV, not ‘the best car in the yard’. Was not fit for purpose- very dangerous night driving on only 1 headlight working (low or high beam) and worn wiper blades. Shudder at ~95km/hour - maybe wheel balancing required? Inflexible contract - no ability to extend if required, even at normal daily rate. A constructive suggestion would be Imoova check in with individual suppliers and state if extensions are possible or not since plans can change whatever the reason. Overall: great value but could be fantastic with improvements to vehicle quality and communication
Özer ÖZCAN
Indie campers changed the reservation date after they sent the confirmation, while I had already made all reservations on many different platforms since they include cross-country travel. I sent this to imoova support to get full refund but nobody contacted me for more than 4 days. Lots of money on waste right now.
Typische Antwortzeit unter 24 Stunden. Beantwortet 68 % der negativen Bewertungen.
Imoova erreicht aktuell 4,0 von 5 Sternen aus 527 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (9 St Pauls Terrace, 4000 Brisbane, AU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Imoova im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 527 Bewertungen. 230 davon stammen aus den letzten 12 Monaten.
Imoova hat seinen Sitz in 9 St Pauls Terrace, 4000 Brisbane, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Inca Rail (1,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Imoova ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Imoova hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Imoova: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.