Bewertung
2,1
Mangelhaft · von 5 Sternen
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
31 in den letzten 12 Monaten
Einkaufen & Mode
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Anton Lee Samonte
stop screaming at people
mami mo
The staffs are so rude shouting at the customers
Valenciano Valenciano
Imagine screaming at a costumer, just because they are recording their fun time together with my friend?
Tami
I find that all too often people are so quick to make a complaint and rarely remember to share an incredible experience. We are frequent guests at the KOP store and I cannot begin to tell you how impressive the team is. The shoes speak for themselves, as do the handbags. Of course people have had issues maybe with a fit or a purchase or damage, but isnt that normal with anything? My question would be, how did your store rectify your issue? I implore those reading this, if you have an issue with your purchase, invest in a relationship with the sales team where you purchase. If they don't make it right and you aren't local to KOP, contact the team at KOP by phone and become a remote guest, I promise you'll be grateful you did. The management, the sales associates and the stock room coordinator are absolutely some of the most precious souls I have ever met! The attention to detail and the genuine customer care they provide are second to none! I could go on and on about the outstanding employees but product! Really? Does it get any better than the timeless style of Jimmy Choo! When you visit, it isn't just shoes, the handbags are so good and the jewelry is classic but have you tried the fragrances! They're so good! So my advice, take some time and pamper yourself at your local JC store and if you are lucky enough to be near the KOP store, stop in! You'll be so thankful you did! Cheers to Jimmy Choo KOP, you make shopping (and spending money)a pleasure.
Nel
Beautiful sandals, extremely disappointing aftersales service I am extremely disappointed with my experience with Jimmy Choo. I purchased a pair of Jimmy Choo glitter sandals in my usual size, UK 6 / EU 39. They are beautiful shoes and, given the price, I expected to be able to wear them comfortably. Unfortunately, the front of the sandal is extremely tight around my big toe and has caused significant discomfort whenever I have worn them. They have actually ruined several evenings when I have tried to wear them. I contacted Jimmy Choo, London to ask whether anything could be done to alleviate the problem. I completely understand that their coarse glitter material cannot be conventionally stretched. What I found disappointing was the lack of any alternative solution or goodwill offered for such an expensive purchase and being passed around several people. After several emails, I was repeatedly told that this was simply a “fitting issue” and therefore no aftersales service could be provided. I was eventually advised that, as with any new pair of shoes, I should wear them for short periods at home and use moleskin or blister plasters while they break in. I find this response particularly disappointing. These are not inexpensive shoes, and I don't believe that being advised to use blister plasters is an appropriate solution to a pair of sandals that are genuinely painful to wear. I appreciate that Jimmy Choo cannot stretch the glitter material. My disappointment is that, once that was established, there seemed to be no willingness to consider any other solution or goodwill gesture. I had hoped for considerably better customer service from a luxury brand at this price point. The sandals are beautiful, but unfortunately they are now sitting unworn because I cannot comfortably wear them. For me, the way Jimmy Choo has handled the problem has been far more disappointing than the original fitting issue. Beautiful product, but very disappointing aftersales service and customer care. Will look up after sales before I buy again.
Typische Antwortzeit unter 24 Stunden.
Jimmy Choo erreicht aktuell 2,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Jimmy Choo im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 31 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), JOAH BROWN (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Jimmy Choo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jimmy Choo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Jimmy Choo: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.