Bewertung
3,2
Durchschnittlich · von 5 Sternen
Glaswarengeschäftkinto-europe.com
3,2von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
9 in den letzten 12 Monaten
Glaswarengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
LH PERMIS
Ayant travaillé avec pas mal de société de financement, franchement, c’est la pire expérience que j’ai eue. J’ai eu un gros accident, mais malgré cela, ils ont continué à me prélever pendant 4 mois, alors que la voiture était à la fourrière durant toute cette période. Après de multiples relances, ils ont finalement pu me rembourser les sommes prélevées, mais seulement plusieurs mois plus tard. À chaque fois que j’appelais, les interlocuteurs n’étaient même pas au courant de mon dossier. On me répétait systématiquement la même chose: « Nous faisons remonter l’information », mais je n’avais ensuite aucune nouvelle de leur part. Aucun suivi du dossier: si on ne les appelle pas, ils ne relancent jamais.
Jens Frederickx
Slecht, het is een verdienmodel op kosten van de klant. Wegblijven aub Onvoorziene kosten die opduiken na het terug afgeven van de wagen. Slechte ondersteuning. Zeer ondermaatse communicatie tegenover de klant. Bijna geen Nederlandstalige . Alleen Frans of Engelstalige . Pure maffiapraktijken
Mahboud Khezaei
Thanks for the refund it was very easy and a great costumer service,
Dennis Janer
I placed a very large order with Kinto all at once, and overall I have mixed feelings. They make beautiful products, their branding is strong, and a lot of what they offer really does feel high quality. But at the same time, there were several things that just did not feel fully thought through in terms of quality and usability. To break it down, I bought some of their beautiful two-piece pots, the ones with a separate bottom and top. I got both the cream white version and the dark gray one. The lighter versions look amazing, but the downside is that the bottom plates discolored very quickly. Cleaning them can also be a bit of a hassle, although once they are clean, they do look great again. Next, I bought a glass carafe, which is no longer in production now, which I can understand. The problem with it was that whenever you filled it up, closed the top, and started pouring water, it would leak from the threaded area underneath the lid. It did not happen every single time, but often enough to become very annoying. That is exactly why it ended up sitting unused in the closet. I also bought some tumblers, and I have no complaints about those at all. They have been perfect. I even still have one that is several years old and it still works fantastically. The last item I want to mention is the coffee cups. I bought four in total. Two are already gone. One was completely my fault, as I dropped it on the counter and it shattered. But the other one seemed like it may have had a production defect. After using it for coffee and tea, we rinsed it off and set it aside. Later, while stacking the cups, one of them made a very strange sound. I checked it more closely and tapped it lightly with a spoon. That is when I noticed a crack forming. When I pulled at it slightly, a piece came away, and then a larger piece followed. In the end, nearly half of the cup was ready to come off, which is quite concerning for something meant to hold hot drinks. Just to compare, we tested the other two cups the same way with a spoon. Those gave off a strong, solid sound, while the damaged one had a hollow ticking sound. That was definitely disappointing and made me question the consistency of the quality. Overall, I am happy with many of Kinto’s products, but not all of them. That is what makes this frustrating. There is clearly a lot to like, but there are also some quality issues that should not be ignored. It is also a shame that they are not easy to contact when it comes to returns, questions, or some form of reimbursement. I really hope they improve their customer service in the coming years. This is probably the longest review I have ever written, but I felt it was important to share.
Jen
I ordered two small trays and two milk pourers. All are beautifully designed and made. There was a delivery issue caused by the Royal Mail. Kinto Europe customer service went above and beyond to resolve the problem.
Typische Antwortzeit unter 7 Tagen. Beantwortet 78 % der negativen Bewertungen.
KINTO Europe erreicht aktuell 3,2 von 5 Sternen aus 54 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: NL. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten KINTO Europe im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 54 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Glaswarengeschäft sind Emma Bridgewater (4,5 von 5), RoyalDesign (1,8 von 5), English Tea Store (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von KINTO Europe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann KINTO Europe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
KINTO Europe: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.