Bewertung
4,4
Gut · von 5 Sternen
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
357 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Gerry Gerelus
Had issues with wrong size no problem exchanging
Kimberly munro
Absolutely amazing, feel great again. I was to believe nothing would help the pain, but Koprez saved me!!
LAubrey Horowitzpp
Awful customer service, sneaky ordering to upcharge, and incompetent delivery service. I ordered a pair of foot sleeves. At the end there was an option to order additional for more cost and when you select it to review pricing the site auto-charges you. Got an initial refund for that, fine. I never received my order for the original pair. I reviewed my spam emails and DID see it was shown delivered but I never received it. This company uses SwiftX courier for delivery, I did receive a package from that the day before BUT! It was addressed to someone else and not my home address and it was jewelry. I didn't even know it was supposed to be my Kopreze order because it didn't say that on the package .. and it was addressed to me someone else entirely at a different address. I took the package and dropped it off at the address on it so I no longer have access to it and didn't know until afterwards this was my alleged delivery of foot sleeves. When I reached out to support I have several back and forth SORRY FOR THE INCONVENIENCE ai generated emails but no real correspondence. I gave up and filed a charge back. Kopreze responded with a picture of a package at my home as proof of delivery but this was the package ADDRESSED AND LABELED FOR SOMEONE ELSE. I have no way to send a picture of the wrong order sent to my home. They had my bank return the charge back. SO. I am out $44 for literally nothing. I want my money back as I never received a product. I am so mad about the whole thing, I haven't ever dealt with so much incompetence before it is astonishing.
Leo Batista
After my original review, Koprez contacted me and offered a refund. However, the offer was conditional on me removing my review first. I declined and explained that I would be happy to update or remove the review once the refund had been processed. Since then, communication has completely stopped. I sent multiple follow-up emails requesting an update, but received no response. As of today, the refund has not been provided. What concerns me most is not the product itself, but the way this situation was handled. A company should resolve customer issues before asking customers to remove negative feedback. Promising a refund and then ceasing communication has only reinforced my concerns about customer service and accountability. I am leaving this review in place until the matter is fully resolved. If Koprez processes the refund and responds to my requests, I will update this review accordingly.
Winter AD
I tried to pay thru PayPal, it was rejected due to their foreign rules. Also, every time I went back and I started to fill out the form, it automatically filled in the six sock order, the extra fee for replacement and shipping guarantee. If you were not careful, you would be charged a lot more than you expected. I was hoping this would be good for my heel ailments. If PayPal will not accept the order, nor will I do it with out PayPal.
Typische Antwortzeit unter 24 Stunden. Beantwortet 96 % der negativen Bewertungen.
Koprez® erreicht aktuell 4,4 von 5 Sternen aus 653 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (2950 Saturn St H 2950 Saturn St, Brea, 92821 California, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Koprez® im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 653 Bewertungen. 357 davon stammen aus den letzten 12 Monaten.
Koprez® hat seinen Sitz in 2950 Saturn St H 2950 Saturn St, Brea, 92821 California, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Koprez® ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Koprez® hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Koprez®: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.