Bewertung
1,5
Mangelhaft · von 5 Sternen
Qantas Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
706
179 in den letzten 12 Monaten
Fluggesellschaft
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (706)
179 in 12 MonatenIhre Stimme
Erfahrung zu Qantas schreiben
yefrey joe
Verifizierte Bewertung
QANTAS has 99% track record of losing…
QANTAS has 99% track record of losing your bag, particularly when they sell ticket with connecting only 40 mins,... 100% they will lose or delay your bag. All they after just profit even they are considered premium airline
0
Kim Matthews
Verifizierte Bewertung
Qantas Lounge Passes are not honoured
Qantas Lounge Passes are not honoured. Qantas are in the middle of renovating their shabby overcrowded old lounge at the international airport in Sydney. I have to complementary lounge passes that they will not honour at the moment as they have limited space in the temporary lounge. I am flying shortly and called to ask why they weren't honouring them and was told about the renovation. The passes expire in December and I asked if I could get an extension as I would not be flying for at least another 12 months. They grudgingly said that I could get a 3 month on-time extension and would not budge any further. No doubt they will have some fine-print somewhere that says that they can do this, but is essentially theft of valid entitlements by Qantas - there must be thousands of other Frequent Flyer members in the same situation. Appalling corporate behaviour that will just deservedly batter Qantas' 1.5 star rating even further.
0
Lorraine
Verifizierte Bewertung
The ground staff at Sydney airport…
The ground staff at Sydney airport were amazing. Whilst I was checking in my luggage in auto baggage I scanned my boarding pass via my phone, and yes I left my phone on that scanner.. Just 15minutes later I was aware of what I had done, after checking all auto baggage check in stations, I approached the ground staff, all were women (about 6 in total) and they were amazing, they went over and beyond to assist me.. taking my phone numbers and ringing me, contacting my husband to advise him, printing my boarding pass so I could fly home.. happy ending my phone turned up in ladies rest room??, then whilst I was walking to my gate and directing me via loud speaker to the pick up point.. Then phoning me to confirm all was ok.. what can I say but a huge thank you..
0
Anne
Verifizierte Bewertung
Shame on Qantas.
Shame on Qantas. Unable to change bookings using the app, so sadly had the displeasure of phoning customer service. 2.5 hours later, multiple periods on hold, 3 different members of staff, including one supervisor who promised a call back that never came… and flights still not changed. I can’t comprehend how it is so hard to get a job done. What is wrong with this company? It’s a dire example of what goes wrong when a company gets monopoly, not enough competition has permitted this poor excuse for an airline to plummet to the lowest possible standards. And don’t even get me started on delays and cancellations! Shame on you Qantas, for exploiting your position in the market and treating your customers with such contempt that you expect us to tolerate it. It’s enough to make you want to give up on flying!
0
Carl G
Verifizierte Bewertung
I absolutely hate this airline
I absolutely hate this airline. Every single holiday experience I have had involving them has been ruined, including my latest trip. Thanks to a schedule change I can’t take a flight which they are still running, probably because it’s a partner airline. I have to cut my trip short by a day and book alternative accommodation. I can’t avoid them, which makes it even worse. They don’t care about customers and their plans as they will chop and change or delay for no logical reason. Please avoid them and use far better airlines
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
AU
Alternativen zu Qantas
Fluggesellschaft-Ranking →Häufige Fragen zu Qantas
Ist Qantas seriös?
Qantas erreicht aktuell 1,5 von 5 Sternen aus 706 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Qantas?
Kundinnen und Kunden bewerten Qantas im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 706 Bewertungen. 179 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Qantas gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Qantas beansprucht?
Nein. Das Profil von Qantas ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Qantas hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Qantas auf Bewertungen?
Qantas: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Qantas negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.