Bewertung
4,2
Gut · von 5 Sternen
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
12 in den letzten 12 Monaten
Möbelgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Alex
Nice sofa. No assembly required. Took over a month to arrive.
Mr Alan Mckeever
If your worried about a less well known online sofa supplier then worry no longer! Every aspect was superb. Sent numerous swatches out at minimal cost confirming that I loved the velvet fabric, Readily contactable customer service, I spoke numerous times with Lisa (I think I've remembered her name correctly, it has been a month!) she was so helpful, honest and informative. In fact I think alongside the sofa's quality Lisa was the best thing about the whole process. Lisa was instrumental in recommending an alternative model (The Mary) to the one I initially called about. Ordering was easy, The delivery time was slightly delayed as their sofas are manufactured in Poland and they were affected by world events but when their couriers, who were also excellent btw, delivered the sofa all that was forgotten. Best sofa I've ever had, and I've had a fair few. Lisa recommended the Mammoth seat cushions which are also superb and definitely help my old bones. I have no doubt I will be ordering again and I hope you do too
Rico
Avoid until its sorted its manufacturing process........... Not many recent reviews probably due to most still waiting for a delivery. Exceptionally poor service and not sure why their web site continues to promise delivery of items this month when it continues to fail those who were promised deliveries in June with no confirmed delivery date in sight.
Kirsty Kitcher
Extremely disappointed with both the service and the lack of customer care. We ordered a sofa and were given a delivery date which we relied upon when making arrangements for our old sofa to be collected. Just days before delivery, we were informed that due to issues with their fabric supplier, the delivery would be delayed by another week. This has left our family without a sofa from the original delivery date, causing significant inconvenience. What has been most frustrating is the response from the company. While they have apologised, there has been very little empathy shown for the impact this delay has had on our family, and no offer of compensation, goodwill gesture, or practical solution to help resolve the situation. The original delivery timeframe has effectively doubled, and communication has been limited to brief emails simply stating that the earliest delivery date is now 20th June. I understand that supply issues can happen, but customer service is measured by how a company responds when things go wrong. Unfortunately, in our experience, the response has been disappointing and has left us feeling undervalued as customers. I would not recommend relying on the delivery times provided by this company
Semsi akkaya
I would avoid this company based on my experience. When I was buying, communication was quick and very helpful, but once the item had to be returned, everything changed completely. The item was already collected by their delivery company over two weeks ago, and they have had the product back for a long time now. I have sent multiple emails chasing my refund and I am either being ignored or not getting any proper update. I understand refunds can take a few days, but keeping a customer waiting for weeks after collecting the item, with little or no communication, is unacceptable. Customers should not have to constantly chase their own money after a return has already been completed. I am still waiting for my refund and the whole process has become stressful and frustrating. Be careful if you ever need to return something — the service after purchase has been a very different experience. This is stronger because it sticks to facts and avoids giving them something easy to argue with.
Typische Antwortzeit unter 7 Tagen. Beantwortet 62 % der negativen Bewertungen.
SLF24 UK erreicht aktuell 4,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Old Linen Court, 83-85 Shambles Street,, S70 2SB Barnsley, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten SLF24 UK im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
SLF24 UK hat seinen Sitz in Old Linen Court, 83-85 Shambles Street,, S70 2SB Barnsley, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Möbelgeschäft sind poltronesofà (4,1 von 5), Next (4,2 von 5), Sklum (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von SLF24 UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SLF24 UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
SLF24 UK: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.