Bewertung
1,2
Schlecht · von 5 Sternen
Bekleidungsgeschäfttheoutnet.com
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
1.137 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kat B
It used to be good but they have made some changes recently that put me off shopping on their website for a very long time, if not forever! My advise-only buy from them if you are 100% sure you want to keep the item as the return process is a nightmare!
customer
I ordered blazer for a wedding on 6 August 2026. I contacted customer service to confirm the delivery date with no answer to my email. Then on 21 August 2026 my order was just cancelled without any explanation. Prices are great but the customer service the poorest I experience so far.
Laura Eadie
Avoid at all costs, literally!! I wish I had read recent reviews. Ordered a coat and does not fit and I am been given the run around, after nearly 2.5 weeks of trying to return, no further forward. I am likely going to be stuck with the coat and out of pocket. All I have been told is issues with warehouse and new system but this seems to be a pattern and others have clearly had the same experience. I will never shop with them again or net a porter, too risky.
Mary Keller
Your order 1707ZSUYP2601H is now on its way to you! This is what you told me on July 17th, I have never recieved anything and you still have not given me a refund. You basically have stolen my money!!! This is a horrible company with the worst customer service I have e3ver had!
BAK
I ordered a blouse on July 28, 2026, and after waiting much longer than expected and repeatedly checking on my order, it finally arrived defective/damaged and unwearable. When I followed up about the delay, I was told that my order was taking longer than expected because they were making “essential improvements to our website, app and warehouse operations.” Since receiving the damaged item, I have contacted customer service through their website, by phone, and by email to request a return and refund. Instead of resolving the issue, I have repeatedly been told that my request needs to be sent to another department for review. I have been made to jump through hoops at every step. Today is August 30, and I still have not received a return label or a resolution. I have emailed them at least 10 times regarding this issue. This has been an incredibly frustrating experience. The item arrived damaged, yet I am still having to spend my time chasing the company just to return something I cannot wear. At this point, the lack of customer service and failure to resolve a straightforward defective-item return is extremely disappointing. Be very aware before ordering from this company. Based on my experience, their customer service has been terrible, and I would not feel comfortable ordering from them again
Typische Antwortzeit unter 24 Stunden.
THE OUTNET erreicht aktuell 1,2 von 5 Sternen aus 8.820 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten THE OUTNET im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 8.820 Bewertungen. 1.137 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,4 von 5), LightInTheBox (4,3 von 5), QVC UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von THE OUTNET ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann THE OUTNET hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
THE OUTNET: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.