Bewertung
2,7
Durchschnittlich · von 5 Sternen
Motorsportgeschäfttroyleedesigns.eu
troyleedesigns.eu Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
5
3 in den letzten 12 Monaten
Motorsportgeschäft
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (5)
3 in 12 MonatenIhre Stimme
Erfahrung zu troyleedesigns.eu schreiben
Franck S.
Verifizierte Bewertung
Crooks !
After having received an MX Pant + Jersey, I returned the jersey for another size. I precisely respected the way to send back an item, and I had to pay for this. I have the proof that the jersey has been received by Troy Lee Eu, and since.... no news from them, no responses to my mails. Never order at Troy Lee Europe, they are just crooks and unworthies to represent Troy Lee US.
0
Eduardo Castillo
Verifizierte Bewertung
Extremely Disappointing CS
Extremely Disappointing Return Experience – Avoid If You Value Your Time I had a very frustrating experience with Troy Lee Designs Europe, and unfortunately I will never purchase from this brand again. I ordered a top tier carbon dh helmet (Order EU-24110), but when it arrived, the box and paperwork stated size Small while the actual helmet inside was an XS — clearly a warehouse mistake on their end. I followed their exact return instructions: Used the prepaid return label they provided Dropped the package at the designated pickup point Received SMS confirmation of the drop-off Provided the tracking number immediately Weeks later, they claimed they could not see movement on the tracking. They asked me to register on the courier’s website and investigate myself. I complied. I even called **SEUR customer service at my own expense, only to be told they see the same limited tracking information available online. At this point, I had done everything possible as a customer. The mistake was theirs, the return label was theirs, — yet I am left chasing updates and effectively doing their logistics follow-up for them. It has been an exhausting and unnecessarily complicated process for something that should have been simple: send correct item, receive return, issue refund. Customers should not have to investigate courier tracking or pay to call support because of a company’s warehouse error. Very disappointing handling of what could have been resolved quickly and professionally. I will not be buying from Troy Lee Designs again, and I would advise others to be cautious when ordering — especially if you expect smooth returns or reliable customer service. It feel like I've been scammed, and will report to EU consumers commission.
0
Michał
Verifizierte Bewertung
Terrible shopping experience. Don't buy here!
My experience with troyleedesigns.eu has been entirely negative. The store engages in misleading and unfair practices, deceiving customers about the possibility of returning purchased items. Although their website clearly states that returns are possible, in reality, this process is practically impossible to complete. I purchased a high-value cycling helmet with delivery to Poland. The item turned out to be too small, so I followed the store’s return procedure. I received a DPD label which, as it turned out, cannot be used to send parcels from Poland. From that moment, the communication became a series of incompetent and absurd replies, apparently written by a chatbot that completely ignores the content of the messages. Each response was a generic, meaningless statement — it’s hard to believe any human customer service agent could respond in such a thoughtless way. Despite repeated attempts to contact the store for over a month, I have not received a single clear answer about whether I can return the product at my own expense or to which address it should be sent. Eventually, the communication stopped entirely. This level of ignorance, disorganization, and disrespect toward customers is unacceptable. Such practices should be reviewed by consumer protection authorities, and I have therefore reported the issue to the Consumer Rights Ombudsman. However, if the store wishes to resolve this matter in a professional way, I remain open to direct contact regarding my order EU-16864. I am still willing to settle this calmly — provided that a real customer service representative, not an automated bot, handles the communication. In conclusion – I strongly advise against shopping at troyleedesigns.eu. The lack of responsibility, order, and genuine customer support makes this store one to avoid at all costs.
0
Igor
Verifizierte Bewertung
customer service NON EXISTENT
The customer service is not replying my emails, the order hasn't been shipped for 3 weeks. Pathetic shopping experience
0
An.
Verifizierte Bewertung
Rückgabe ganz problemlos
Habe meinem Freund zum Geburtstag 3 Fahrradhandschuhe bestellt, da er seine letzten ewig getragen hat. Hätte auch alle 3 behalten, leider passten 2 nicht ganz so gut und ich habe sie zurückgeschickt. Alles ging super problemlos! Ich habe zügig das Rücksendeetikett erhalten und musste das Paket nur noch zu einer GLS Filiale bringen. Anschließend habe ich auch das Geld wirklich schnell zurückerhalten. (Einzig bei der Angabe online, warum man sie zurückgibt, erschienen nur komische leere Felder, sodass ich einfach auf irgendeins geklickt habe. ) Bin jedenfalls echt zufrieden und würde hier nochmal bestellen!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu troyleedesigns.eu
Motorsportgeschäft-Ranking →Häufige Fragen zu troyleedesigns.eu
Ist troyleedesigns.eu seriös?
Für troyleedesigns.eu liegen bisher 5 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu troyleedesigns.eu gibt es?
Die bestbewerteten Anbieter in der Branche Motorsportgeschäft sind Demon Tweeks (4,8 von 5), FC-Moto.de (3,2 von 5), Fuel For Fans Motorsport Store (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von troyleedesigns.eu beansprucht?
Nein. Das Profil von troyleedesigns.eu ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann troyleedesigns.eu hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet troyleedesigns.eu auf Bewertungen?
troyleedesigns.eu: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann troyleedesigns.eu negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.