Bewertung
3,2
Durchschnittlich · von 5 Sternen
Bekleidungsgeschäftuk.justhype.com
3,2von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
26 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lakhveer Gill
Awful customer service, had an issue with a backpack the online description did not match when contacted there was a very blunt answer. I was then required to pay to send the item back and do an exchange to find out the original discount applied would not be transferred onto the exchanged item and I would also need to incur further cost of delivery. Ultimately the problem was with the description colour online which they did not accept and appalling customer service. Will never purchase direct from hype again- found the same bag on a competitor website for less!
Gemma
Quick arrival, lots of emails so all of that was fine. My issue comes with the quality of the products themselves. I bought two bundles, bag, lunchbox, water bottle and pencil case, with money off for my first order, that came to £119. The quality is incredibly poor, they look lackluster, the pattern is fine, the quality of the print is poor, it looks like they have used the some sized file/image, on the bag as they did on the water bottle ( the water bottle looks great) leaving the bag looking low resolution and cheap. The bag itself is okay, seems well put together but not incredibly durable. The children love them so what can you do.
Kerry Cheetham
Terrible customer service! I ordered a hoodie size 7/8 for my daughter, it was a little snug so paid for an exchange for the 9/10. This arrived and my daughter could not get the hoodie on at all. It measures much smaller than the website size chart states, so I sent an email with photos attached. They advised 'their hoodies run small' and to return via the website. When I tried to do this the 'next' tab to complete did not highlight so I couldn't proceed. I emailed again to advise this and got the same response as previous, just telling me to return using the website. I'm assuming the emails are responded to by AI as I asked another question that wasn't addressed at all. I am still waiting a response to my most recent email. Will not buy from this company again.
Nichole Forsyth
Really impressed with the standard delivery, it arrived really fast. My daughter really likes her first proper rucksack.
G McPhail
Customer service is non existent - I bought 2 hoodies for my 9yr old son - both size 13-14 as he likes them oversized, one fits fine, the other, he can’t even get his head through - on measuring and comparing to the other hoodie bought on the same order, it’s roughly 2-3inches smaller. I understand there will be slight differences between garments but this is a significant difference and makes the hoodie unwearable - since the 19th of April, I’ve now emailed twice, used their website contact form twice and sent a message on fb messenger with no response - shocking
Typische Antwortzeit unter 24 Stunden. Beantwortet 34 % der negativen Bewertungen.
Hype. erreicht aktuell 3,2 von 5 Sternen aus 22.409 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Hilton Street, M1 1FR Manchester, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Hype. im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 22.409 Bewertungen. 26 davon stammen aus den letzten 12 Monaten.
Hype. hat seinen Sitz in Hilton Street, M1 1FR Manchester, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,4 von 5), LightInTheBox (4,3 von 5), QVC UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hype. ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hype. hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hype.: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.